Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
Provides advice and consultation to other management team members regarding daily quality assurance issues including donor suitability and/or product quality
Performs final QA review and release for all product shipments and associated documents to ensure shipment meets customer specifications
Participates in the interviewing and hiring of Quality Assurance Technician and back-up
Provides direction and oversight of Quality staff ensuring required quality tasks are completed within required time frames
Collaborates with the Center Manager to complete all audit responses, ensuring that all audits are responded to and closed in required time frames
Obtains certification as a Quality Trainer; responsible for training of center Quality Assurance staff
Analyzes tracking and trending data; determines appropriate actions to improve trending
This is Who You Are:
Part brand ambassador, part clinical technician
A person committed to excellent customer service all day, every day
Someone with positive energy, always willing to pitch in where needed
Understanding, patient, and genuinely authentic
Able to keep up in a fast-paced environment
Hungry to build a great career
Fearless Leader
This is What It Takes:
Bachelor's degree in applicable field of study preferred, or equivalent combination of education and experience
ASQ certification preferred
Must have a minimum of one (1) year work experience in the biologics industry, preferably in a donor center, and a minimum of one (1) year quality assurance-related work experience
Strong customer service skills and the ability to understand and follow protocol
Team lead/Supervisor experience
Possess adequate communication skills and be able to effectively communicate with people of all levels
Do Satisfying Work. Earn Real Rewards and Benefits.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Flexible spending account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness program
401k retirement plan
Paid time off
Company paid holidays
Personal time
More About Octapharma Plasma Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.