Overview The Relationship Manager is the catalyst behind Heartland's success as an organization. As a consultative sales professional, the Relationship Manager is responsible for driving revenue growth and bringing in net new business from prospects. Relationship Managers set appointments with business owners to educate them about Heartland's payment processing solution(s). They do this by prospecting over the phone, face-to-face, through their networks, and building referral partnerships. Relationship Managers get compensated with one time commission, residuals and ownership. The compensation is highly leveraged with the opportunity for creating passive income while working flexible hours. Role Your role as a Relationship Manager is to close sales of our business solutions with merchants throughout the area. As a Relationship Manager with Heartland, you will work closely with your local Division or Territory Manager to set appointments with business owners over the phone, face-to-face, through your network, and via referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Heartland solutions to close sales in our target vertical markets (restaurants, retail, medical, lodging, auto repair, salons, etc.). A Relationship Manager reports to a Division Manager and receives coaching from a Territory Manager. During the training/ramp-up period, your DM or TM will accompany you on your initial appointments to train you on our short-cycle sales process using Atlas, our groundbreaking tablet-based CRM platform for lead generation, sales presentations, on the spot client financial analysis, and paperless contract processing. You will then have the freedom to set your own work schedule while working primarily from a home office and maximizing the upside of 100% commission and residuals on the business you bring in.
Prospecting for and running dynamic sales presentations Explaining our value proposition to clients via Atlas CRM on your iPad or tabletClosing sales of our Payroll / HR Outsourcing solutions (Referring deals in Card Processing, Lending, Loyalty Marketing)Educating merchants and business owners on the payment processing industryUpselling current clients on our gift marketing, payroll and other products and servicesMaintaining regular communication with your Territory / Division Manager
Excellent prospecting, communication, presentation and networking skillsWorks well independently and as part of a teamIncentive-driven sales "hunter"Professional demeanor and impeccable integrityHigh sense of urgency and innate sales talentMust enjoy cold-calling and speaking with people face to faceExperience dealing directly with small to mid-sized, local business owners and decision makersExperience closing in a fast sales cycle: 5 - 10 sales per monthExperience in a performance based compensation modelPrevious Top Performer status in an outside sales positionProven track record of pipeline development and closing salesAbility to pass a background checkValid driver's license and auto insuranceComputer literacyMembership in a business or merchant association or a networking group a plusBilingual skills a plus
What makes a great Relationship Manager? Drive for Results Confidence Commitment Coachable Strategic Thinking Empathy Likeability Independence Positivity Assertiveness Integrity Resilience Does this describe you?
Career Path: Advancement within Heartland organization in as little as 3 months Benefits:Compensation - BenefitsW2401K with company matchBenefits: Medical, Dental, Life, & DisabilityApply to learn more