Manager Software Development at One Call Medical, Inc. in Montpelier, Vermont

Job Description:

Manager Software Development



Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe,and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.



Salary Range: $116100 - $191500 Salary


This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116100 - $191500 Salary



Benefits Summary:

In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.


• Opportunities to work from home


• Competitive wages with opportunities to earn annual merit increases


• Paid development hours to use for professional and community development!


• 18 days of Paid Time plus 8 company holidays, and 2 personal days per year


• $1,000 Colleague Referral Program


• Enterprise Recognition Program rewarding colleagues for their extraordinary work


• Exclusive discounts on travel, activities, and merchandise via work discount program


• Colleague Assistance Program that provides free counseling and financial services


• Tuition Reimbursement Program including certifications


• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions


• Medical, dental, and vision insurance


• Pre-Tax FSA and HSA health savings accounts


• 401(k) matching


• Company paid life insurance


• Company paid short term and long-term disability


• Healthcare concierge


• Pet Insurance


• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.


JOB SUMMARY:


Responsible to plan and manage application & database development and client delivery activities for an assigned application portfolio that may include small and simple software applications, moderately complex software applications or components of large and complex software applications.



Manager, Software Development
First line management role. Works under general direction of middle or senior level management. Manages and mentors a team of Development employees. Establishes operational objectives and work plans, and delegate's assignments to subordinates. Senior and middle management reviews objectives to determine success of operation. Implements strategic policies when selecting methods, techniques and evaluation criteria for obtaining results. In some instances this manager may have subordinate supervisors. Typically requires 8+ or more years of experience in Software Development/or Delivery services and five or more years of management or supervisory experience.





GENERAL DUTIES & RESPONSIBILITIES:



Design and develop software product applications for market sale or large-scale proprietary software applications for internal use.


Manage full software development lifecycle including testing, implementation, and auditing.


Perform product design, bug verification, and beta support which may require research and analysis.


Leads development of innovation and strategic direction in application theories/principle concepts for a wide variety of production support issues.


Provides lead representation for the Production Control area containing detailed information for outage situations with internal/external clients. Assesses risk and manages activities affecting the production environment.


Provides direct internal and external customer support for system availability and service delivery.


Resolve critical issues and contribute to the business unit/area development. Manage the work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals, and pay reviews.


Identifies and allocates technical resources (e.g., Software Engineers, Service Delivery Analysts) to client projects within Development. Includes a mix of FTEs assigned to the Production/Delivery organization and purchased resources from other lines of business.


Forecasts resource needs based on an analysis of both portfolio and projected client spend.


Maximizes both utilization and expense control of assigned team of resources' billable time.


Ensures base applications meet appropriate quality standards.


Adheres to the departmental application development and client delivery process standards.


Provides input on product direction to product managers.


Coordinates with industry compliance consultants and product managers to verify applications meet regulatory compliance.


Ensures the proper application of technology.


Ensures base applications meet appropriate quality standards.





EDUCATIONAL AND EXPERIENCE REQUIREMENTS:



Bachelor's degree in computer science preferred or the equivalent combination of education, training, or work experience.


Typically requires 15+ years of related applications development experience with at least six years of leadership responsibility for large applications development functions.





GENERAL KNOWLEDGE, SKILLS & ABILITIES:



Knowledge of One Call Care Management products and services


Skill in project management, organization, communications, analytical and people skills


Skill in leading, supervising and managing effectively under pressure


Ability to be comfortable interacting with executive level clients


Ability to analyze client's business needs and determine related information services support


Ability to maintain positive working relationship with client


Ability to manage multiple projects, activities, and problem areas


Ability to delegate projects to qualified subordinates as appropriate


Ability to lead, direct and manage effectively


Ability to operate independently


Ability to exhibit solid decision-making and problem solving skills


Ability to communicate effectively verbally and in writing.




PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:



For roles located in office or home settings, this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.


For roles located in the field, this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.


The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).


Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus


The work environment utilizes florescent lighting; noise level is moderate.


The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.


Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.


Please be advised this job description is subject to change at any time.