Medical Call Center Representative at Roth Staffing Companies in Sacramento, California

Job Description:

Looking for medical call center representative for a temp to hire opportunity with a fantastic culture driven company in Sacramento! This is a Monday - Friday position, 8am-5pm with an opportunity for hybrid once fully trained. This position is responsible for:


-responding to member inquiries related to their healthcare coverage


-handling appeals and grievances according to department procedures and protocol


-assisting members and brokers with claim related billing inquiries


-assisting emotional/distressed customer call ins while adhering to company guidelines


Looking for someone with at least one year of experience in a call center environment, experience with HMO is a plus!


This position pays $18.00-$22.00 an hour, depending on experience. Please contact me today if you are interested in this phenomenal opportunity.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.