CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.
Position Overview
The Learning Management Support Administrator will focus on supporting the day-to-day support activities of the learning management system (LMS) and learning experience platform (LXP). As a key member of our team, you will play a crucial role in ensuring the smooth operation of systems to optimize employee training and development.
This role can be located at any CRH office in the Eastern Time Zone.
Key Responsibilities (Essential Duties and Functions)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Provide technical support and troubleshooting for users of Degreed LXP and the SAP SuccessFactors LMS
Collaborate with the training and development team to administer training materials on digital platforms
Ensure smooth communication and support relationship with the content providers
Monitor system performance and address any issues or inefficiencies
Conduct regular system audits to ensure data accuracy and compliance
Assist in the integration of HRIS with the learning management platforms (including LXP)
Stay updated on industry trends and best practices in learning management technology
Assist in the implementation and configuration of SAP SuccessFactors and Degreed Learning Experience Platform (LXP) platforms
Design, develop, and maintain proper end-user system support documentation
Perform other duties as assigned
Qualifications
Education/Experience
Bachelor's degree in a related field or equivalent work experience
Minimum of 1 year experience in systems support
Experience in SAP SuccessFactors / Degreed LXP platforms or any other learning platform is preferred
Work Requirements
18 years in age or older
Pass pre-employment drug screen and criminal background check
Adherence to safety requirements and procedures as outlined in the Employee Handbook
Potential travel around 5%
Knowledge/Skill Requirements
Strong analytical, diagnostic, and troubleshooting skills
Service oriented and client focused
Excellent communicator; both verbal and written
Ability to work in a demanding and fast-paced environment
Ability to work well in collaborative team environment and as an individual contributor
Excellent organizational skills with strong attention to detail
Strong time management skills
High standard of ethics, integrity, and trust
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Date: May 21, 2024
Nearest Major Market: Atlanta
Job Segment: ERP, SAP, Information Systems, HR, HRIS, Technology, Human Resources