Banking Center Manager at MRV Banks in ste genevieve, Missouri

Job Description:

MRV Banks

ID: 1146
Location: Ste. Genevieve, MO
Department: Frontline

MRV Banks is a dynamic and growing community bank committed to providing exceptional service to our customers. We are currently seeking a highly motivated and detail-oriented individual to join our team as a full-time Banking Center Manager position in Ste Geneveive, MO! The position works onsite Monday - Friday during typical banking hours of 8am-5pm, also responsible for rotation coverage for Saturday 8am-noon.

WHY YOU SHOULD JOIN OUR TEAM
We are an established company in the financial industry that invests in our team. We also offer great benefits and perks, such as 11 paid holidays, generous paid time off (PTO), a 401(k) option, a professional environment, a positive team-oriented culture. Our full-time employees have access to amazing medical, dental, vision, and other insurance options.

The Banking Center Manger directly supports the frontline staff for the bank. Ensures MRV Banks complies with the rules, regulations and statutory requirements that apply to retail banking. As a Banking Center Manager, you will be responsible for overseeing the daily operations and overall performance of a bank branch. Your role is crucial in ensuring the efficient and effective delivery of banking services to customers while achieving business targets and maintaining a high level of customer satisfaction. You will lead a team of banking professionals to create a positive and productive work environment while driving the success of the branch.

KEY RESPONSIBILITIES:

• Leadership & Development:
  • Lead, mentor, and evaluate team for goal achievement.
  • Maintain trustworthiness, character, professionalism, confidentiality and honesty in dealing with internal or external customers.
  • Maintain a positive, friendly atmosphere in the banking center and ensures customers, prospective customers, MRV partners, vendors, community representatives and all others interacting with banking center staff receive exceptional customer service.
  • A knack for effectively prioritizing tasks and managing your time.
• Customer Service:
  • Ensure excellent service, address concerns, and foster loyalty.
  • Support the bank’s strong relationship banking culture through on-going customer contact, quality customer service and superior product knowledge.
• Operations & Compliance:
  • Manage daily operations, ensure compliance, and mitigate risks.
  • Adhere to MRV Banks’ standards, supporting a favorable environment for open communication and addresses concerns or problems in an open manner.
• Analysis & Reporting:
  • Analyze performance data and provide insights to management.
• Community Engagement: Represent the bank in community events and promote brand.
• Sales & Business Growth: Drive sales targets, identify opportunities, and expand customer base.

Required Education and Experience

• Associate’s degree, or equivalent work experience
• 5+ years of experience in banking and customer service
• 2+ years of experience in supervising a team and training employees.
• Excellent computer skills, especially Microsoft Office applications
• Demonstrative positive, helpful attitude toward both internal and external customers;
• Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors.

Preferred Education and Experience

• Bachelor’s degree, or equivalent work experience
• Prior banking management experience
• Excellent understanding of the Bank’s products and services;
• Proficient in business products (i.e. Cash Management, Remote Deposit Capture)

We also make it easy to apply with our initial quick and easy application. After you apply, you will be asked to complete our Predictive Index Assessment. Please complete the Predictive Index Assessment to help us identify if this role or other roles within our Bank will be a good match for you. We find that our most engaged employees are good at, enjoy what they do and want more of it. This is critical to our organization for employee engagement and growth. If we have your attention, please continue reading!

ABOUT MRV BANKS
We started 17 years ago in the small community of Ste Genevieve. After 5 years we expanded to the Cape Girardeau community and continued our growth by focusing on getting things done and building relationships with people. We provide financial solutions for customers and businesses in our communities. Our goal is to help people accelerate and achieve their financial goals through imaginative long-term banking relationships. Our bank expanded to the Festus market over 4 years ago and opened our St. Charles location in January of 2022. Our continued growth and success are due to our amazing people that are solution orientated and have a growth mindset. Our people are reliable and consistent with attention to detail to be competent and capable. Our company culture plays a large part in our success. We believe that happy, talented employees add value to our company.

MRV Banks is an Equal Opportunity Employer. MRV Banks is committed to providing equal opportunity and advancement to all qualified employees and applicants without regard to race, color, ancestry, national origin, sex, gender (including pregnancy), gender identity, sexual orientation, religion, disability, handicap, military or veteran status or any other legally protected status. Employee Polygraph Protection Act | | Right to Work | KNOW YOUR RIGHTS
Applicants must be able to pass a drug test, background check, credit check and reference check.

Full job description available upon request

PI249510735

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