The position of Shop Office Manager is a key position within the organization responsible for the planning, coordinating, and implementing processes and procedures to ensure efficient maintenance and repair of all fleet vehicles. Additionally, this role is responsible for the oversight and management of service advisors, wash bay personnel, detailers, and yard/gate guards.
Please submit full application online at https://www.heyl.net/shop-office-manager740799
Responsibilities
Maintain a highly efficient and cost-effective shop to ensure a well-maintained and operational fleet of trucks for the company.
Oversee, direct, and manage all service advisors, wash bay, detailers, yard and gate personnel.
Plan and prioritize equipment service based upon schedule and making on-time delivery appointments.
Ensure trailer equipment is clean and ready.
Providing a list of equipment to clean each day and directing detail work accordingly.
Keep an accurate inventory of equipment on the yard.
Conduct yard checks regularly to ensure accurate yard inventory and confirming trailers are set at the correct temperature.
Log fuel and DEF for each piece of equipment.
Communicate and provide updates on equipment to service writers, driver managers, and/or drivers.
Communicate and provide updates on sale equipment to internal and/or external sales representatives.
Coordinate repair and maintenance plans, schedule performance of needed work, procuring supporting parts, and maintaining all necessary documentation for the process.
Responsible for ensuring that the shop (including all tools and inventory) is maintained in a clean, safe, and effective manner.
Responsible for identifying areas of improvement and making suggestions for those improvements regarding process, methodology, and personnel.
Thorough understanding of industry best practices for safety including DOT, EPA, ICC, and OSHA rules and regulations as applied to the transportation industry.
Qualifications
Strong desire to continually improve as an individual
Flexibility in rapidly changing situations
Attention to detail
Timely decision-making ability
High level of integrity and humility
Problem solving
Team-oriented
Strong interpersonal, oral, and written communications
Excellent listening skills
Advanced computer and software skills required
Please submit full application online at https://www.heyl.net/shop-office-manager740799
Education
High school diploma or equivalent required, Diesel Certification preferred
Management training preferred
Experience
Knowledge of the Transportation Industry
2 or more years of experience in management
2 or more years of experience in a maintenance setting
Please submit full application online at https://www.heyl.net/shop-office-manager740799