Principal, Customer Segment Strategy - National Provider GPOs at 1010 Genentech USA, Inc. in South San Francisco, California

Job Description:

The Position

In this position, you will be responsible for leading the development of access and contracting strategy recommendations across Genentech’s portfolio of products for key customers within a managed care segment, as well as leading high-impact cross-portfolio strategies. 

This role acts as a critical subject matter expert within a segment, providing analytical rigor, strategic recommendations and thought partnership, and negotiation strategy to Customer Engagement (CE) Account Teams and Market Access leaders. This role serves as a liaison between CE Account Teams, Squads, and Pricing, Contracting, and Distribution (PCD) leads for a product or Therapeutic Area (TA), and plays a crucial part in developing and executing customer segment strategy, utilizing a customer-centric approach to assess access and pricing impacts. 

This work includes effectively leading cross-functional strategy development teams in a dynamic environment, establishing clear and effective priorities and communication across the organization,and building collaborative relationships with senior leaders within Customer Engagement, Public Affairs & Access, Squads, and others. The outputs of this work have direct and meaningful impacts on GNE’s P&L, patient access for products across GNE’s portfolio, account engagement and partnership, and on GNE’s ability to compete effectively. This work requires considerable managed care and contracting expertise, deep subject matter expertise in a particular segment, and a customer-centric approach. 

Key Job Responsibilities 

Functional Expertise & Strategic Planning

• Leads the development of access & contracting strategies and recommendations, from strategy through execution, to maximize patient access and protect Genentech’s profitability across all products and multiple key customers within a segment.




• Serves as a liaison between CE Account Teams, PCD, and Squad/Access Business Partners to develop customer strategies aligned with Brand/TA priorities. 




• Provides negotiation support to account teams by clarifying the rationale behind access  strategies, anticipating customer reactions and needs, and providing relevant negotiation talking points as appropriate 




• Synthesizes key contract performance insights across multiple key customers within a segment, and identifies and shares scalable insights or key learnings with relevant leaders (e.g., Squad Leads, CE National and Regional VPs, Access Steering Committee, and others as appropriate) to inform contract decision-making and influence product-level contracting strategies.




• Exploring, developing and maintaining access and contracting strategies that span multiple customer segments (including national and regional payers, Community Providers, hospitals, 340B entities, channel, etc).




• Identifies and analyzes key internal or external trends (including customer evolution, policy reform, industry shifts, and other events) to anticipate unforeseen challenges and translate these insights into customer-level impact




• Leading and/or supporting ongoing market research efforts to inform access and contracting strategies, which may include selecting, contracting, managing, and providing strategic direction for a vendor team.




• Supporting US Leadership Team (USLT) deliverables and ensuring collaboration across multitude of US Commercial Units (USLT, CELT, Account Managers, Squad Leaders, Access Partners, CCM LT, External Affairs, PCD and Policy, Evidence, & Access LT)

Cross-functional Collaboration and Education

• Collaborates closely with multiple CSS leaders as strategies may have implications to and interdependencies with other customers and segments, often influencing priorities, flowing and evolving work, and partnering across teams on strategic points of view




• Collaborates closely with broad sets of stakeholders across multiple functions, including CE Account Teams, Policy and External Affairs, PCD, CCM colleagues (Managed Care Contracts, Customer SI, Government Programs, etc. as appropriate), SAI, Marketing, and others to generate insights and develop holistic customer solutions that align with organizational/TA goals




• Partnering with and influencing CE Leadership (NAMs/HEDs/HDs), Squad Leads, Access  Business Partners, Channel & Contract Management teams, Marketing, Legal, and others on access and contracting strategies for key customers within a segment




• Connects with Segment and Regional account leadership in assigned areas to build alliances with targeted customer engagements, address any practice or facility specific reimbursement challenges and identify areas of partnership supporting current and future Genentech products

Who You Are:

PLEASE NOTE: We recognize that some candidates will consider applying for these roles only if they meet all required and preferred qualifications. Others will apply simply if they believe they generally fit the profile of someone in this role. We are eager to have a diverse pool of candidates; and we are eager to be challenged to find new and better ways of doing the work that we do. If you believe you are qualified to do the work we have described here, and if you are excited about the work, we encourage you to apply even if you are not sure you meet every qualification.
 

Required Qualifications:

• You have a Bachelor’s Degree in relevant discipline  




• You have 8+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance




• You have 5+ years of work experience in a Market Access function




• You have broad and diversified US Market Access experience to include multiple therapeutic areas 




• Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape 




• Deep understanding of reimbursement environment and strategy within a segment 

Preferred Qualifications:

• MBA or other advanced degree




• direct customer experience in relevant segment

Relocation assistance is offered on this posting.

Primary location is South San Francisco, with preference to be onsite at our Genentech SSF Campus; but position is full-time remote-eligible 

If remote, incremental travel may be expected to facilitate cross-functional relationship development and stakeholder engagement, and must be available to travel on short notice for on-site support. 

Travel: Estimated 25% travel includes account planning and customer interactions.
 

The expected salary range for this position based on the primary location of South San Francisco, California is $170,100/yr to $315,900/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

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Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.