Field Service Engineer (Phoenix, AZ Metro) at Brooks Automation US LLC in Phoenix, Arizona

Job Description:

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).


Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.


Field Service Engineer (Phoenix, AZ Metro)




Job Description


Brooks Automation is a growing, fast-paced technology leader of Automation Solutions, which support the dynamic and expanding Semiconductor and Life Sciences Lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights.




Brooks is looking for a Field Service Engineer as we accelerate our growth journey. This position will be based in the Phoenix, AZ Metro area.




WHAT YOU'LL DO:

• Perform in the installation, modification, repair, testing, upgrade, conduct preventive diagnosis.
  
  


• Perform maintenance on the software and hardware of the equipment and systems while adhering to Brooks Automation's policies, procedures and work direction of supervisor or shift / site lead.
  
  


• Interface with customers to ensure customer satisfaction with equipment and service levels, as well as participate in customer operational / status meetings.
  
  


• Maintain a safe and clean working environment by conforming at all times to Brooks and customer's work protocols and policies.
  
  


• Attain Equipment Service and Operation Certification on equipment and systems as defined Submit expected reports, such as Service and Status Reports, on all support activities as defined and expected by your manager.
  
  


• Productively react to changing priorities such as Tool or Line down and escalations, and support organizational and daily duties.
  
  


• Train customer personnel in equipment operation and maintenance procedures.
  
  


• Drive continuous improvement programs and projects for both customers and Brooks to resolve issues.
  
  


• Initiate, evaluate, and document new processes or improvements to existing processes.
  
  


• Will be required to work in a Clean Room environment wearing a full clean room suit according to customer requirements.
  
  


• Work performed generally will be to support a specific site, region and/or product(s) depending upon business needs.
  
  


• Work schedule is to align with customer needs.
  
  


• Scheduling environment will be flexible to include Compressed Work Weeks (CWW), night shifts, and weekends in an individual or team basis.
  
  


• Must be flexible and available for on-call assignments.
  
  

WHAT YOU'LL BRING:

• Associate's Degree in a technical discipline, technical Certificate or equivalent work experience.
  
  


• Minimum of 2 years of experience providing electro-mechanical / electronics technical support / repair service. Relevant Military technical experience / training a plus.
  
  


• Proficiency with PCs, Windows, and DOS based Operating Systems.
  
  


• Valid driver's license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses and able to obtain a valid passport for the term of employment.
  
  


• Ability to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
  
  


• Ability to work in awkward positions and in confined spaces.
  
  


• Ability to travel, domestically and internationally as needed and be available for specific emergency on-call work.
  
  

WHAT WE OFFER:

• Competitive Compensation & Annual Bonus Incentive
  
  


• Heavily Subsidized Medical, Dental, and Vision Premiums
  
  


• Income Protection - Fully-paid Life and Short-Term Disability Insurance
  
  


• 401(k) Matching
  
  


• Flexible Time Off / Paid Time Off
  
  


• Company-wide Shut Down between Christmas and New Years
  
  


• Telemedicine
  
  


• Employee Referral Program
  
  


• Employee Assistance Program
  
  


• Employee Well-Being Programs
  
  


• Adoption Assistance
  
  


• Tuition Assistance
  
  


• Student Loan Program
  
  


• Group Legal Assistance
  
  

#LI-Hybrid




#LI-TV1



Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.


Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.


For applicants with disabilities requiring accommodations, don't hesitate to get in touch with talentattraction@brooks.com or call +1 (978) 262-2400 to discuss your needs.


Review EEO Law & EEO Statement.


Brooks Automation participates in E-Verify® to confirm eligibility for employment in the United States. For more details, visit www.dhs.gov/E-Verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Apply Now