Content Developer, HBS Online at Harvard University in Boston, Massachusetts

Job Description:

Harvard University


Position Title: Content Developer, HBS Online

Req ID: 66975BR

School or Unit: Harvard Business School

Description: Job Summary

Harvard Business School Online is Harvard Business School's (HBS) vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. HBS Online offers a unique and highly engaging way to learn vital business concepts. To see these techniques in action and gain actionable skills and insights, check out HBS Online's Sample Business Lessons.

Content Developers work as part of a matrixed team to develop novel online learning experiences for HBS Online. The Content Developer-Learning Experience Platform will play a critical role as HBS Online migrates its products and develops new courses on Harvard University's new Learning Experience Platform (LXP).

Position Description

Content Development

• Leverage understanding of platform functionality, learning design expertise, and writing skills, to migrate and update existing HBS Online courses and develop new content on Harvard University's Learning Experience Platform (LXP)
• Refine best practices for course migration (including automated importation scripts); document functional gaps with detailed QA analysis and bug tracking, designing and implementing content updates where needed
• Work with HBS Online stakeholders and Harvard University IT LXP team to help inform new platform functionality, as needed, to deliver a high-quality, accessible learning experience and achieve learning objectives
• Provide expertise to Content team members, faculty, and other stakeholders through the development of a comprehensive understanding of HBS Online and LXP course platform capabilities, user experience guidelines, and pedagogical possibilities
• Work with faculty to optimally design content that leverages platform capabilities to meet learning objectives
• Draft a variety of written content for online courses, as needed, which may include expository text, scripts for faculty video recordings, question prompts, and exercises
• Serve as HBS Online point-person for faculty member(s) as needed, throughout content migration, revision, or development
• Analyze existing academic material as needed, synthesizing concepts and proposing how they will be integrated into the course
• Partner with colleagues in the Creative team to record, edit, and animate video content, as needed
• Record progress in the Project Management software and provide regular updates to the Project Management team
• Provide course knowledge to other HBS Online stakeholders to inform course delivery resourcing and marketing strategy
• Consult with marketing team as they update and develop subject-specific, short-form content, including blog and social media posts to reflect the new LXP platform

Course Delivery

During the delivery of courses on the LXP platform, the Content Developer may:

• Aid the platform development team in troubleshooting issues at the intersection of course content and technology
• Make recommendations for the ongoing refinement and enhancement of courses by studying student activity and feedback data in collaboration with the Product Management team
• The role is also responsible for other duties as assigned

Basic Qualifications

• Bachelor's degree required
• 5 years related experience or coursework required or advanced degree with 3 years of experience

Additional Qualifications and Skills

• Prior work or research experience that demonstrates:
  • Capability to identify priorities, balance competing demands, and manage deadlines
  • Strong writing skills
  • Familiarity with learning design
  • Attention to detail
  • Stakeholder management
• Intellectual curiosity, a passion for education, and a collaborative spirit
• Pitches in where needed - "no job is too big or small"

Additional Information

This position is approved as a term appointment with an end date of 06/30/26. There is a possibility of renewal/extension.

This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS Online Staff are expected to be onsite a minimum of 2 days per week and departments provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment.

About Us

Founded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School's digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)

#LI-JG1

Department Office Location: USA - MA - Boston

Job Code: RS0056 Researcher II Humanities

Job Function: Research

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: ------------

Salary Grade: 056

Department: Harvard Business School Online


Union: 00 - Non Union, Exempt or Temporary

Time Status: Full-time

Pre-Employment Screening: Education, Identity


Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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