IN OFFICE Business Development Specialist at Roth Staffing Companies in Cary, North Carolina

Job Description:

Ultimate Staffing is seeking a B2B experienced Business Development Specialist for a great company in Cary, NC!


This is Full Time, 100% IN OFFICE



Hours: M-F, 8am-5pm


Pay: $20-$22/hour


Position Summary:


Build relationships with targeted decision makers to penetrate and widen the scope of business opportunity for our clients.


Essential Duties and Responsibilities:


Ø Serve as a point of contact, managing inbound and outbound calls, emails, or live chat support.


Ø Ensure an excellent customer experience across all communications channels.


Ø Collaborate with client sales and marketing professionals to deliver a premium customer experience.


Ø Maintain a thorough understanding of each client's business model.


Ø Take ownership of customer interactions from start to finish.


Ø Craft thoughtful and personalized responses to various customer requests.


Ø Relationships are developed by effectively executing the following duties and others as is appropriate:


Identify correct contact for lead development.


Gather and expand intelligence on the target organization's structure to include:


Decision influencers and decision makers


Corporate Structure


Business Processes and Challenges


IT Infrastructure


Previous Projects/Implementations


Project Profile: Scope, Timing, Budget, Authority


Follow up Execution and Timing


Collateral Fulfillment


Complete and Accurate Documentation of all information gathered, actions taken and subjective information in the contact record.


Ø Resourceful, able to prioritize and problem solve.


Ø Contribute to the development of other staff members who support this position.


Knowledge/Skills, and Abilities: Minimum Required:


Ø Minimum Required: 2-3 years experience with B2B


Ø Minimum Required: 3 years of experience in a customer-facing role or call center.


Ø Proactive and self-starting approach


Ø Strong communication skills -written, verbal and interpersonal.


Ø Proficiency in Salesforce and MS Word, Excel, and Outlook.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.