Senior Admin Support Specialist, Administration & Compliance at University of Oklahoma in Norman, Oklahoma

Job Description:

This frontline position is essential to the continued success of Enrollment Management (EM). This position strategically contributes to the Administration & Compliance (A&C) team and all the departments within the division it supports (Office of Admissions & Recruitment, Financial Aid, Registrar, Strategic Technology, Training & Development, and Enrollment Management Marketing & Communications). This position serves every EM employee by handling the division’s inventory ordering, control, and tracking; building maintenance and management; list management; mail; payments and deposits; assisting with celebrations, retreats, and events; and assisting with application and enrollment fee refunds. 

We need someone who exhibits: 

Integrity: Accountability for doing the right thing by exercising good judgment and honesty. Ability to create a safe environment for students and families and team members, including having emotional intelligence and self-awareness. Transparency, professionalism and thoughtfulness in communication. 

Care: Prioritization of creating the best experience possible for each person we encounter and at every step of the student experience. Providing service to others by being friendly, welcoming, and approachable. Commitment to collaboration and to being a team player with a positive attitude.  

Intentionality: Strong work ethic and contribution to the excellence of the Division of Enrollment Management, A&C, and OU; self-motivation. Consistency in meeting deadlines and responding in a timely manner. 

Innovation: Possession of a natural curiosity to learn and a continual pursuit of personal and professional growth in the field of college enrollment management. A focus on innovation, displaying an understanding of positive change and possessing a strong analytic ability. Efficiency by researching best practices, making creativity a priority. 

Essential Duties:

• Orders, monitors, and transfers supplies and equipment for Enrollment Management.


• Maintains inventory/equipment tracking for Enrollment Management.


• Manages the storage, maintenance, retention, and organization of Enrollment Management files.


• Maintains office files that may be of a confidential nature.  


• Maintains organizational charts, employee contact information, job descriptions, and division business continuity plans.


• Creates meeting agendas, surveys, and analysis.


• Opens, routes, and prepares incoming and outgoing mail for Admissions, Records and Enrollment Services, including express mail.


• Collects payments for outgoing transcripts, including express mail, admission application fees, enrollment commitment fees, diploma fees, and any other payments to the division.


• Reconciles deposits daily and monthly P-Card reports.


• Organizing celebrations and event and/or retreat support.
  


• Run errands for Enrollment Management.


• Application fee and enrollment refunds.


• Performs other duties assigned.

Required Education: High School Diploma or GED, AND: 

• 24 months office, clerical, or administrative experience.

Required Skills:

• Knowledge of office procedures     


• General office and customer service skills     


• Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)       


• Excellent interpersonal skills     


• Ability to work independently and as a team player   


• Ability to complete tasks in an efficient and timely manner      


• Must be detail oriented for accuracy of data and information       


• Ability to multitask, be organized, and self-motivated   


• Ability to work in stressful situations     


• Ability to communicate verbally and in writing

Certifications:

• None

Advertised Physical Requirements:

• Sit for prolonged periods.  


• Communicate effectively and listens.  


• Engage in repetitive motion. 


• Use of computer and telephone.  


• Stand, stoop, bend, and reach.


• Standard office environment.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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