Job Description:
Salary Range: $28-$35/hr.
Review proposals and prepare project synopsis to compare options in terms of cost, time, availability of equipment and personnel, and make recommendations. After approval prepare specifications for development of computer programs. Determine and resolve data processing problems and coordinate the work with program, users, etc. Update personnel on new procedures, work on special projects such as data element and code standardization throughout a broad system
Key Responsibilities:
- Use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related problems for NASA's Mission Network known as NASCOM
- Monitoring and some maintenance assistance will be required of Cisco Routers & Switches, Junipers Routers
- Operating NASA unique hardware items is also required
- Candidate will support the network's operations and day-to-day activities in support of NASA missions
- Working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA
- Candidate will be involved in several activities including the testing and implementation of new network services
- Position is in the NASCOM Mission Alternate Operating Facility (MAOF), a 24X7 network operation center, that will be fully integrated with the NASCOM Operations Management Center in Greenbelt, Maryland. The MAOF will require supporting non-standard shifts, weekends and holidays.
- Candidate must be able to pass both a written and practical certification test associated with the operations of the Mission Network within 180 days of hire.
- Other duties as assigned
Compensation Maximum: $35/hr.
Job Requirements:
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Qualifications:
- Knowledge of TCP/IP technology
- Knowledge of IP Addressing and subnet masking
- Excellent writing and oral communications skills
- Hands-on experience with standard industry products eg. Cisco, Juniper, and Ciena
- Effective communicator and able to coordinate network and customer issues with other technical sections
- Ability to multi-task and respond quickly to real-time dataflow issues.
- Ability to work non-standard work hours/shifts
- Pleasant personality
- Knowledge of Network Monitoring tools, eg. NNMi, Specturm, MRTG, CACTI
- Experience in supporting Wide Area Networking connectivity
- Knowledge of normal trouble ticket processes
- Knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices
- Experience in performing traceroutes, executing ping test
- Experience in WAN protocols such as SONET and MPLS
- Experience working with Commercial Carrier service providers, eg, AT&T, Verizon
- Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48;
- Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred;
- Knowledge of Linux
- Current holders of either a CCNA, CCNP or JNCIA
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