CIO - Carelon Behavioral Health & Insights at Elevance Health in Grand Prairie, Texas

Job Description:

Title: CIO, Carelon Behavioral Health & Insights




Location: Within 50 miles of an accessible PulsePoint. Eastern or Central Time Zone preferred



Carelon Behavioral Health specializes in providing comprehensive behavioral health services. This organization is committed to providing high quality, personalized care for individuals dealing with various behavioral and mental health issues. The team comprises highly skilled and experienced professionals equipped to handle a wide range of conditions. As a proud member of the Elevance Health family of companies, together we're creating better care for members, more value for customers and better health for the communities we serve.


This is an exciting opportunity to drive the future of health care, Carelon Behavioral Health and Carelon Insights is the place where exceptional talent meets exceptional opportunity to do innovative work that has a positive impact on the quality of life for the people we serve. The incumbent will lead an expanding portfolio of technology-driven capabilities, tools, and information which supports aggressive expansion into new clinical domains and drives value for an expanding set of clients. The Carelon Behavioral Health and Carelon Insights business model requires its technology platform to be flexible, scalable, configurable, and efficient. The company is also executing several growth, integration and transformation projects with third parties in support of interoperability with the healthcare ecosystem.


The Staff VP, Technology is an integral member of Carelon Technology's senior leadership team and is a key contributor to the definition and execution of our business strategy. Our organization is working to establish a digital-first enterprise and redefine the future of health. Using the power of data and AI, we are creating predictive, proactive, and personalized health solutions that will lower the costs of care, improve access to providers, and enhance our stakeholder experiences. This position leads a team of technology and information professionals in defining and executing a strategy-aligned business capabilities platform which positions the company for growth, value, and market leadership. The Staff VP will need to be prepared to manage change, digital transformation, Gen AI adoption and implementation, with a focus on software development for Carelon Behavioral Health and Carelon Insights.



Position Responsibilities

• Plans, directs, and manages resources and efforts of a primary functional area of the IT CEE.


• Responsible for overseeing the fulfillment of company and IT objectives.


• Defines direction and oversees technology strategy, architecture, development, installation, and ongoing platform and information maintenance.


• Procures resources such as people, funding, material, and support for accomplishments.


• Builds a robust team through training and effective organizational development tactics.


• Implements company's policies, practices, and procedures, along with those of IT organizations.


• Has fiscal responsibility for a technology budget of $50-100M annually.


• Participates with business unit executives (US based and abroad) to establish strategic plans and objectives.


• Makes final decisions at the business unit level and ensures effective achievement of objectives.


• Participates with business unit executives (US based and abroad) to establish strategic plans and objectives.


• Establishes collaborative and responsive advisory relationships with business users and digital and technology partners.


• Obtains resources (people, funding, material, support) to achieve strategic priorities of the organization.


• Mature and promote Agile practices and principles, ensuring the adoption and successful integration within the team.


• Provides effective leadership and management oversight in mobilizing and motivating teams to accomplish goals and objectives.


• Develops a strong team culture through training and effective organizational development practices.


• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Position Requirements

• 15+ years' experience leading technology and/or data & analytics teams, providing direction for professional exempt employees; or any combination of education and experience, which would provide an equivalent background.


• Bachelor's degree in information technology or a related discipline.


• A minimum of 5 years successful digital delivery including cloud-based, multi-tenant, advanced data analytics and/or service experience solutions.


• Experience working in service-oriented, open API architecture, automation, machine learning; emerging software and data management innovations, methodologies, technologies, and capabilities.


• Experience creating strategic software product roadmaps driving efficiency across processes and operations.


• Experience working in a bi-modal organization, maintaining, and servicing existing solutions, while building, transforming new solutions and capabilities.


• Experience with solutions that provide Software as a Service (SaaS).

Preferred Skills, Capabilities and Experiences

• Demonstrated ability to motivate, coach, counsel and train staff, effective communication skills, including facilitation, consultation, negotiation, and persuasion.


• Experience working and managing in a complex matrixed enterprise organization.


• Experience understanding the business processes that the system supports.


• Experience managing complex release and deployment processes.


• Demonstrated ability to manage a diverse, global workforce in a virtual and hybrid environment.


• Experience successfully communicating with customers about technical issues in non-technical terms.


• Facilitates discussions to enable teams to collaborate with each other independently and promotes collaboration across multiple parties/enterprise.


• Identifies and meets with key stakeholders to help identify solutions and deliver on commitments.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $196,240.00 to $309,078.00.


Locations: New York; Washington State; Jersey City, NJ, District of Columbia (Washington, DC), Maryland


In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.


* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.


Internal Title is Staff VP, Technology


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Apply Now