Systems Analyst at Wheaton College in Norton, Massachusetts

Job Description:

Posting Number:
0601157

Position Title:
Systems Analyst

FLSA:
Exempt

Job Type:
Full-Time

Staff Term:
12 Months

Staff Work Schedule (hours/dates):
8:30 am - 4:30 pm Monday - Friday

Academic Year Schedule (dates):


Faculty Term:


Position Type:
Staff

Department:
Administrative Info Services

Job Summary/Basic Function:
The Systems Analyst is a key Administrative Information Services Team member, providing crucial support to the college’s administrative staff, junior Team members, and division systems managers. This role is instrumental in leveraging technologies to achieve organizational goals and business objectives.

As part of a dynamic, self-directed team of seven members, this role contributes to the operation and enhancement of various critical systems, including: Banner, WINDOW, Experience, Ethos, DataConnect, WebFOCUS, intranet portal, SnapLogic integrations, JAMS job scheduler, Evisions, College’s Identity management system.

This position plays a vital role in delivering direct services and support to students, faculty, and staff, ensuring the seamless integration of technology across the college’s administrative functions.
The Systems Analyst’s expertise is essential in optimizing these systems to meet the evolving needs of the institution. As such the Systems Analyst:

• Acts as a Subject Matter Expert, providing technical solutions for critical Banner systems.
• Designs, modifies, tests, and implements programs for development projects, while maintaining detailed technical documentation.
• Ensures quality and consistency by following and improving coding standards.
• Collaborates with customers on product analysis and design.
• Develops and enforces best practices for application integration.
• Leads and supports the college’s job scheduler, JAMS, ensuring efficient operation and continuous improvement.
• Provides technical support to junior Administrative Team members and functional office staff, including systems managers and reporting teams, by assisting with programming, operational issues, and data structures.
• Collaborates with AIS staff to help Wheaton administrative teams apply IT solutions to their business needs.
• Facilitates data sharing and assists users with Banner administrative modules, including report generation, letter creation, and file manipulation.
• Analyzes customer business problems to deliver efficient solutions using available software and hardware.
• Collaborates with the Database Administrator to ensure data integrity, consistency, and reduce redundancy.
• Creates and maintains documentation for Banner and Wheaton-developed programs, adhering to current standards for administrative systems.
• Create and maintain program and operational documentation for Banner and Wheaton-developed applications, following current documentation standards.
• Stay updated on Banner and application development trends through seminars, training, and professional associations.
• Apply technology insights to business needs and long-term planning.

Minimum Qualifications:

• Bachelor’ Degree, in Computer Science or a related field or equivalent experience
• Knowledge of basic business data processing and data integration techniques.
• Five or more years working as a programmer analyst using Oracle, Oracle Tools, Oracle development languages and integration applications, preferably SnapLogic
• Knowledge of web development technologies such as HTML, CSS, JavaScript, JSON, ReactJS, JQuery.
• Experience or professional training/education with unix, C, ProC, Banner software including web self service products, Pathify Portal, JAMS Job Scheduler, R25, Apache, Evisions, Eclipse and WebFOCUS desirable.
• Knowledge of Banner Finance and Human Resources or expertise in Finance and Human Resources applications desirable.
• Experience in support of other technical professionals and the ability to write documentation and present training sessions to individuals or large groups desirable.
• Strong interpersonal and presentation skills. Ability to communicate technical concepts and issues with non-technical audiences orally and in writing.
• Customer service orientation.
• Team orientation, flexibility, versatility, and ability to work both independently and collaboratively in a complex and changing environment .
• Well-organized, with strong analytical and problem-solving skills.
• Strong oral and written communication skills.
• Creative problem-solving abilities, initiative, perseverance and intellectual curiosity.
• Ability to accommodate multiple, conflicting demands for commitment and effort.
• Flexibility to adjust and thrive in a changing work place.
• Resilience of character and perspective, with a sense of humor.

Preferred Qualifications:

• Master Degree preferred.

Compensation and Benefits:
To attract and retain the most talented individuals, Wheaton College maintains a flexible and competitive staff compensation and benefits program.

When determining and establishing hiring rates or recruitment ranges for a position, the College considers a number of factors including the budget for the position, the range of the grade, the external market for the position or similar positions, level and scope of responsibilities, required education, skills and relevant experience as well as internal equity. All salary offers must have the prior approval of the Office of Human Resources.

The anticipated hiring or recruitment range for this position is $85,000 – $90,000.

Physical Demands:
None

ADA Statement:

Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Eeo Statement:
Wheaton College is an equal opportunity/affirmative action employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability. In a continuing effort to maintain and enrich an intellectually diverse learning environment, the Department and the College actively encourages applications from women and members of underrepresented groups. Wheaton’s core belief is that valuing diversity is pivotal to personal development, intellectual expansion, and societal equity. Our community is united by a shared dedication to equity and access that is essential to providing a transformative education in the Liberal Arts and Sciences.

Posting Date:
11/05/2024

Closing Date:


Open Until Filled:
No

Contact(s):
Office of Human Resources

Contact Phone/Extension:
508-286-8206

Contact Email:
careers@wheatoncollege.edu

Contact Fax:


Special Instructions to Candidates:
The federal government and the state of Massachusetts have made the decision to end the COVID-19 public health emergency. Effective June 1, 2023, the college will no longer require COVID-19 vaccinations and boosters for members of our community. Rather, we strongly recommend that everyone stay up to date on their vaccinations, including boosters, as recommended by their health care provider. While we will no longer require COVID-19 vaccinations, we strongly encourage members of our campus community to adhere to public health recommendations for vaccination to protect against COVID-19, as well as influenza and other diseases.

References:


Supplemental Questions:

Required fields are indicated with an asterisk (*).

Optional & Required Documents:
Required Documents

1. Cover Letter
2. List of References
3. Resume

Optional Documents

PI254512775

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