Job Description:
Job Title: Field Platforms Market Access Lead
Location: Cambridge, MA or Bridgewater, NJ (Hybrid)
Travel: 10-15% expected
About the Job
Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As the Field Platforms Market Access Lead you'll be pat of the Field Platforms team, supporting the North America Go-to-Market Capabilities (GTMC) organization. In this role, you'll collaborate with Market Access Management, senior field management, and digital teams to drive CRM (Customer Relationship Management) excellence, optimize operational processes, and provide strategic support for field teams. You'll manage CRM applications, deliver innovative solutions, and be the key point of contact for multiple business units, ensuring that CRM tools are effectively utilized and continually improved.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Main Responsibilities
- Serve as the CRM subject matter expert for market access field teams during launches.
- Schedule regular feedback touchpoints, including field ride-alongs, to gather insights.
- Provide updates on CRM utilization and partner with leadership to optimize tool capabilities.
- Manage the CRM applications and processes, investigating and resolving escalated inquiries.
- Collaborate on application upgrades by gathering requirements and testing new functionalities.
- Create clear communications to ensure field teams are informed of any changes or enhancements.
- Support continuous improvement initiatives and best practices across the ecosystem.
- Perform additional duties as needed to support CRM and field operations.
About You
- Must have an Undergraduates degree with proven experience in biotechnology or pharmaceuticals industry.
- Familiarity with Veeva CRM systems is a plus.
- Strong presentation skills and the ability to communicate clearly.
- Demonstrated ability to build relationships and network across teams.
- Hands-on, accountable, and motivated with strong problem-solving skills.
- A creative thinker with high resilience and adaptability.
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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