For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.
Responsibilities
The Operations Manager is responsible for providing operational leadership to the office through oversight and guidance of the office project management team to develop and implement an effective operational infrastructure of systems, processes, people and equipment designed to support the growth objectives of the office. This position reports to the Office Manager.
Responsible for the development and implementation of processes, procedures and systems to maximize operating efficiency
Partner with Office Manager to manage office team members’ performance by establishing goals and expectations, monitoring progress against the goals and providing mentoring for growth and development
Works with the office project management team regarding the fiscal activities of the organization, including preparing annual budgets and financial projections
Works with the Office Manager to establish and support plans and strategies to expand the customer base in multiple market areas
Works in conjunction with the Talent Acquisition to find and recruit staff to support growth initiatives across the operation
Provide operational support across the company in all areas to achieve strategic growth initiatives
Responsible for the oversight and accountability of the office project management team in regards to project financial performance
Serves as representative for the office and represents the organization as appropriate at key functions and industry events
Lead and/or attend both tactical and strategic meetings (operations meetings, etc.)
Assist Office Manager with marketing activities as requested
Collaborate with Human Resources to resolve employee relations matters
Qualifications
15+ years of progressive surveying and management experience
Demonstrated leadership skills to manage multiple licensed surveyors, technicians and field crews to deliver large multi-disciplinary projects
Demonstrated success in business development, marketing, and networking
Successful experience in contract negotiations, budgets, and fee estimates
Excellent written and verbal communication skills
Professional Licensed Surveyor or Professional Licensed Engineer Preferred