Business Operations Analyst (APAC) at Kforce Inc in Boca Raton, Florida

Job Description:

RESPONSIBILITIES:

Kforce has a client seeking a Business Operations Analyst (APAC) in Boca Raton, FL.

Customer Service:

• Provide resolutions to content and policies related inquiries from sales, clients, and other departments regarding our database; This is not technical support or frontline support, but the intent is for the BOA to be the Subject Matter Expert on the data and content within the WorldCompliance database, with a focus on the applicable region (e.g.: Americas, EMEA, APAC), and be able to clearly communicate on those topics to clients via email

Analysis (database/qualitative):

• Perform analytics and maintenance of the database. Utilize SQL, Tableau/PowerBI, Excel or just simple Google search to identify gaps, discrepancies, and possible enhancements, so the data continues to be relevant and comprehensive, and meet quality standards


• Review information from government sites or media sources to identify relevant information and topics to the database


• Research and interpret laws and regulations in other countries, especially Anti Money Laundering Laws, regarding financial crimes, politically exposed persons, and terrorism in order to provide the research teams with guidelines

Team/Project Management:

• Supervise offshore researcher centers located in 8 offices across 7 countries and 4 continents


• Monitoring and ensuring production and productivity, clarifying policies and standards, coordinating projects and meetings to ultimately optimize the offices and the tools which they utilize


• Act as a liaison between the research teams and the department director regarding project management, including updating both entities on project statuses with progress reports

REQUIREMENTS:

• Strong written and verbal communication


• Ability to juggle multiple tasks, projects, and responsibilities effectively, as well as a high volume of emails while remaining organized


• Analytical mindset and critical thinking skills, and ability to analyze details and nuance


• Able to interpret and analyze data to explain variances and trends


• Ability to apply knowledge developed through education, past experience, or examples from others


• Able to solve routine problems using existing procedures and standard practices


• Able to work within standardized procedures and practices to achieve objectives and meet deadlines


• Proficiency with the Microsoft Office Suite, especially Outlook and Excel


• Aptitude to work well within a team atmosphere

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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