Intercap Lending is seeking a proactive and detail-oriented Loan Officer Assistant to provide essential support to our loan officers in managing the loan origination process. The Loan Officer Assistant will play a critical role in gathering borrower information, preparing loan files, and ensuring a seamless experience for clients. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service.
Responsibilities
* Assist loan officers in collecting and organizing borrower information and documents for loan applications.
* Collaborate with borrowers to guide them through the application process, answering questions and providing assistance.
* Prepare loan files and documentation for underwriting, ensuring accuracy and completeness.
* Coordinate with processors, underwriters, and other teams to ensure timely progression of loan applications.
* Communicate with clients, realtors, and other stakeholders to provide updates on loan statuses and gather required information.
* Assist in reviewing loan files for compliance with company policies and regulatory guidelines.
* Maintain organized records and documentation of loan application activities.
* Assist in scheduling appointments and managing loan officers' calendars.
* Stay updated on mortgage industry trends, regulations, and best practices.
Qualifications
* High school diploma or equivalent; some college coursework is a plus.
* 1+ years of experience in mortgage lending, loan processing, or related roles.
* Strong understanding of loan origination processes and documentation.
* Excellent attention to detail and organizational skills.
* Effective communication and interpersonal abilities.
* Proficiency in Microsoft Office suite and relevant software applications.
* Ability to work efficiently in a fast-paced environment.
* Customer service-oriented mindset.
* Familiarity with Encompass or other loan origination systems is a plus.
"Intercap Lending Inc., with offices in Arizona, California, Utah and New Mexico, is a direct Fannie Mae, Freddie Mac, and Ginnie Mae seller, servicer, and issuer.
At Intercap Lending, we believe in THE HOME.
We believe that our coworkers and employees are more like FAMILY.
We believe that our business relationships are VALUABLE beyond measure.
We VALUE our clients and believe in making every step in the mortgage process a positive one by using and CREATING the best tools in the industry.
But most of all, we believe that all dreams of owning homes, should be realities.