NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) is a market leader in real-time performance management and cybersecurity solutions for today's most demanding carrier, enterprise, and government networks. We provide real-time, pervasive visibility, and insights customers need to accelerate, and secure their digital transformation.
Our mission is protecting the global leaders of industry from the risks of disruption, allowing them to solve their most challenging network performance and security problems, ensuring the connected world runs safely and smoothly. The connected world is only as strong as the people who protect it. NETSCOUT Guardians are an elite force of trailblazers, innovators, and problem solvers who take on the responsibility of tackling the world's most pressing network challenges.
Headquartered in Westford, Massachusetts, NETSCOUT has approximately 2,300 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers. We're looking for exceptional talent to join our team and help change the world.
Position Summary:
In this role, you will help to design, administer, and drive key processes that facilitate compensation and goal reporting, compensation payouts, strategic planning activities specific to compensation plans and the integration of new initiatives into key reporting processes or compensation plans across multiple Sales organizations. You will be a key member of the Sales Operations team.
Essential Duties and Responsibilities (Other duties may be assigned):
Interface with sales management, sales operations, and the Customer Fulfillment Center team to review and analyze data to ensure sales representatives are accurately credited for their sales transactions.
Responsible for monthly and quarterly sales compensation plan changes
Manage Deal Registration and Commission Deviation Process
Work with key stakeholders in cross-functional teams to coordinate efforts in researching, addressing, and resolving compensation disputes, and apply new processes to avoid further discrepancies.
Responsible for issue escalations and response to sales teams on inquiries as requested, ensuring issue and error resolution.
Manage Sales Compensation Structure in Salesforce.com Advanced Territory Manager 2.0
Primary Consultant for field leadership on all reporting needs and adhoc requests
Education Requirements:
Bachelor's Degree (Business / Finance related degree)
Experience Requirements:
3-5 years of experience with sales compensation planning and/or sales operations
Advanced Microsoft Excel (reports, dashboards, pivot tables, lookups)
Advanced Experience with Salesforce Required
SFDC Advanced Territory Manager 2.0 a plus
Proven track record of meeting or exceeding reporting deadlines
Commitment to excellence and strong customer service focus
Excellent verbal and written communication skills with the ability to work across all functions.
Strong relationship management skills, including partnering and consulting and conflict resolution.
Strong analytical and problem-solving skills with a solutions-oriented approach to challenges
Ability to drive change management and integration.
Collaborates effectively across partners and stakeholders to align compensation process work, reporting, direction and execution.
Ability to act independently and exercise independent judgment and discretion within generally defined practices and policies to carry out responsibilities.
Proactive, self-starter with the ability to work in a fast-paced and dynamic environment with the ability to be effective in a complex, distributed organization managing multiple projects and strict deadlines.