Are you detail-oriented and ready to make a meaningful impact in the financial services industry? Security Finance is seeking an enthusiastic Auto Insurance Product Coordinator to maintain and manage products related to customer accounts.
As an Auto Insurance Product Coordinator, you will:
Process Vehicle Service Contract (VSC) charges, including verifying, submitting initial contracts, reconciling, and remitting invoices
Handle VSC and Guaranteed Asset Protection (GAP) cancellations by crediting refunds to customer accounts
Analyze repossession charges to determine appropriate account adjustments or expenses for branches
Process and track Collateral Protection Insurance (CPI), GAP, and third-party claims
Negotiate with claim adjusters to maximize recovery amounts
Manage bankruptcy communications, including sending letters regarding lapsed and maintaining accurate records
Open and distribute mail and forward document packages to CPI insurance carrier
Monitor CPI carrier email correspondence and distribute documents to branches
Cross train for and provide backup to all other ancillary product duties
Maintain prompt and regular attendance
You Could Be a Great Fit If You Have:
High School Diploma or GED
6 months to 1 year of experience in accounting and/or financial ancillary products
Basic knowledge of the principles and products typical of automobile lending (preferred)
Proven experience learning new software and branch systems
Strong communication skills, both verbal and written
A solid background in maintaining effective working relations with customers, agencies, and colleagues
Proficiency in Microsoft Office; experience with OnBase is a plus
What We Offer:
TOP-of-the-line training- We are committed to helping you build a solid foundation and excel in your role.
An EXCELLENT benefits bundle - Enjoy comprehensive medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time.
Community Service - Be part of a company that actively contributes to local charities, food banks, educational institutions, and more.
Growth Potential - We believe in fostering our employees' talents and providing pathways for career advancement.
At Security Finance, we pride ourselves on delivering easy and safe installment loans and income tax services to our communities. Our conveniently located branches enable us to provide personal service from trusted professionals who truly care. We are dedicated to being good stewards of our community, helping our neighbors in times of need, and treating every customer with the respect they deserve.
Come Begin Your Story! Apply today!
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.