Data Entry Clerk
at Insight Global
in
Ridgefield Park,
New Jersey
Posted in Other about 5 hours ago.
Type: full-time
Job Description:
Compensation:18-21/hr
Must Haves:
- 4-5 years of relevant experience in a similar role can substitute for lack of degree
- Or minimum/internship experience with associate or bachelor's degree
- Basic Excel skills for data entry and processing
- Ability to understand and apply return policies
- Attention to detail to validate serial numbers and product information
- Strong communication skills to interact with customers
Plusses:
- Bachelor's degree
- Experience working with shared inboxes and processing customer requests
Day to Day:
- Responsible for reviewing and processing customer return requests that come into a shared inbox
- Validating that return requests are within the company's return policies
- Checking serial numbers and product information in the system
- Communicating with customers to approve, reject, or request additional information on return requests
- Entering approved return requests into the system
- Will work closely with returns reconciliation team to coordinate on any post-return issues or discrepancies