Be part of a dynamic team where your leadership will make a daily impact on patients' lives by helping them access their essential medications. My client is looking for a Supervisor to lead a dedicated support team, ensuring each patient receives compassionate, thorough, and efficient assistance. This role is perfect for a detail-oriented leader committed to delivering top-notch patient service.
What You'll Be Doing
Manage day-to-day program operations, ensuring smooth workflow and SLA adherence
Lead, coach, and develop a team to meet client-specific business rules and patient needs
Recruit and train team members to maintain optimal staffing levels
Communicate daily to keep the team engaged and aligned with program goals
Handle Adverse Events and Product Complaints per industry standards
About You
Be able to do the job as described.
Excellent leadership skills with a compassionate, patient-centered approach
Proficiency in handling confidential health information with integrity
Exceptional emotional intelligence and the ability to manage challenging situations
Ability to communicate clearly and professionally
Why You Should Apply
Opportunity to make a real difference in patient care
Competitive pay and yearly merit increases
Comprehensive health, dental, and vision benefits; 75% covered by the employer
PTO benefits, flex days, paid holidays, and toll reimbursement (up to $678.60/year)