We are looking for a motivated and detail-oriented Junior On-Site Engineer for a 3-month project based in Boston, MA. This role will focus on supporting a smartphone rollout project, specifically handling the preparation, configuration, and distribution of iPhones to employees. This is a great opportunity for someone eager to gain practical experience in IT support and project management within a dynamic, fast-paced environment.
Key Responsibilities:
Smartphone Preparation and Configuration:
Unbox and catalog new iPhones.
Install and set up required applications and configurations.
Ensure devices are updated with the latest software and security patches.
Test each device for full functionality prior to distribution.
Distribution and Support:
Distribute configured iPhones to employees.
Provide basic training and usage support to employees.
Address initial setup issues or questions from employees.
Maintain accurate records of device distribution and employee acknowledgments.
Documentation and Reporting:
Document configuration processes and any issues encountered.
Report daily progress and challenges to the project manager.
Help maintain an up-to-date inventory of all distributed devices.
Qualifications:
Education:
Secondary school diploma or equivalent preferred.
Technical Skills:
Basic understanding of iOS and iPhone configuration.
Familiarity with mobile device management (MDM) tools is a plus.
Basic knowledge of network protocols and connectivity.
Soft Skills:
Strong communication skills, both verbal and written.
Excellent organizational skills and attention to detail.
Ability to work both independently and as part of a team.
Proactive problem-solving skills.
Ability to work effectively under pressure with a positive attitude.
Language Skills:
Fluent in English (C1/C2 level).
Additional Information:
This is a temporary position for a defined 3-month project.
The role requires on-site presence in Boston, MA.
Candidates must be available to start in January and commit to the full project duration.