Big Horn Heating and Cooling is dedicated to creating a workplace that centers on our employees and fosters a supportive environment where every team member feels valued. We believe in building a people-centered culture that encourages growth, collaboration, and a commitment to quality.
What You Will Do:
As the HVAC Manager, you'll be pivotal in leading our Installation and Service teams to ensure top-notch project execution. Your responsibilities will include supporting service technicians and install technicians by ordering equipment and materials, scheduling installations, and coordinating resources. You'll oversee project assignments and manage the team to deliver high-quality work on every project while maintaining Big Horn's high ethical standards and commitment to exceptional service.
Responsibilities:
Lead and manage our team of install technicians and service technicians to maximize capacity, efficiency, and profitability.
Exceed customer expectations by ensuring high-quality service and installations are completed on time and within budget.
Set expectations for each project, covering safety and code requirements to ensure compliance and quality.
Monitor technician performance and provide guidance for continuous improvement.
Enforce company policies to maintain a consistent and professional work environment.
Foster enthusiasm and loyalty through daily huddles, team meetings, and one-on-one interactions.
Implement the company's plan for resolving customer complaints quickly and favorably.
Analyze and control job expenses to stay within budget and optimize profitability.
What We Look For:
Required:
At least 5 years of experience in HVAC, with at least 3 years in a management role overseeing teams.
Strong written and verbal communication skills.
Flexibility to travel as needed to support team operations.
Preferred:
Experience with ServiceTitan.
Strong multi-tasking abilities.
Skilled in negotiation and conflict resolution.
Join Our Team
If you're ready to make an impact and work with a company that values its employees and fosters a people-centered culture, we'd love to hear from you. At Big Horn Heating and Cooling, we're not just building quality HVAC solutions-we're building a community.