Join MRE Consulting as a multi-faceted Junior Network/Systems Engineer, where you'll assist in the planning, implementation, and maintenance of network and systems infrastructure with a focus on Azure-based networking solutions. This role provides hands-on experience across network and systems engineering in both traditional and cloud environments, with opportunities to grow your technical skills in a collaborative and supportive environment. It is a best practice to stay up-to-date on industry best practices by continually updating SOPs and drive innovation within the division to enhance efficiency and service quality.
Requirements
Bachelor's degree or equivalent educational experience
5-7 years' experience managing technology infrastructure and supporting IT business processes, including but not limited to networking, telecom, data center, server refresh, client-side rollouts, etc.
Leverage PowerShell, Azure CLI, or other automation tools to automate provisioning, deployment, and monitoring processes
Strong understanding of Azure architecture, components, and services, including VMs, networking, storage, and security
Hands-on experience with Azure Resource Manager (ARM), Azure Active Directory, Azure Virtual Network, and other Azure management tools
Experience with other cloud platforms (e.g., Azure, AWS)
Ability to develop, document, and deliver client design/architecture and configurations
Ability to communicate strategies and best practices during design and implementation
Ability to put together Bill of Materials (BOM's) and scope of works for statement of works (SOW)
Fundamental knowledge of project methodologies required
Experience with implementation of small to medium-scale multi site deployments
ITIL practitioner preferred, or someone who understands the process and can orchestrate the change to help a company adopt the ITIL practice
Demonstrated abilities to prepare documentation and training materials and conduct user trainings
Ability to write clear and thorough technical documentation
Scheduled night and weekend work or on-call duty will be required
Willing to travel
Responsibilities
Analyzing MRE and Client IT system and infrastructure
Diagnosing IT system problems, inefficiencies, and weaknesses; recommendations
Planning a timeline for completion of projects assigned
Understanding a client's business needs
Implementing a technological solution to meet business needs
Communicate between Service Desk and Engineer teams
Submitting change request forms to management
Collaborating with the technical in-house team to ensure familiarity with technology
Training Service Desk staff on client best practices
Monitoring the success of IT solutions and teams
Ability to engage in project management, systems implementation, and support skills by helping clients with their systems, networks and other technology solutions and implementations
Assist in configuring and maintaining network devices, including routers, switches, firewalls, and Azure network resources such as Virtual Networks (VNets) and network security groups (NSGs)
Monitor network performance and troubleshoot connectivity issues within on-premises and Azure environments using tools like Azure Network Watcher and other network analyzers
Support the configuration and maintenance of VPNs, ExpressRoute, and virtual gateways for hybrid cloud connectivity between on-premises and Azure environments
Help implement network security policies, ensuring compliance with security and data protection protocols in both on-premises and cloud environments
Assist with the design, implementation, and maintenance of IT systems, including cloud (Azure, Microsoft O365) and on-premises servers
Participate in system backups, virtualization, and storage management to support system resilience and availability
Support system monitoring, ensuring optimal performance and scalability through regular maintenance and upgrades
Document system configurations and updates, creating detailed SOPs and technical documentation for systems and IT infrastructure
Collaborate on data governance solutions, contributing to the setup and maintenance of solutions like Microsoft Purview to ensure data integrity and compliance
Assist with VOIP and cloud phone deployments, particularly in environments using Microsoft Teams for communication
Coordinate allocation of technical team resources to meet deployment and other support objectives
Develop and deliver related documentation such as SOP's, HLD's or BOM's, technical knowledge base articles
Demonstrated experience in consulting role of a technical organization or consultancy with similar responsibilities
Currently holds technical certifications or has strong experience with the following: Microsoft Azure.
Daily time entry and updates of service tickets within ITSM system, ConnectWise
Regularly update and audit central documentation repository
We are NOT accepting recruitment agency or third-party inquiries for this position.