IT Vendor Management Advisor – Senior at Federal Reserve Bank (FRB) in Richmond, Virginia

Job Description:

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

About The Opportunity

The National IT Treasury Services Division has an immediate opening for an IT Vendor Management Advisor – Senior.  We serve as a hosting provider for the U.S. Treasury, spanning robust on premise and innovative hosting offerings in Amazon Web Services (AWS). As part of offering these services, we utilize a primarily outsourced arrangement with several large managed services providers to deliver outcomes and support the Treasury’s critical mission.

As an IT Vendor Manager Advisor, you will be essential to supporting our division and key vendors associated with maintaining our cloud and on-prem infrastructure that support our Treasury applications and business lines. On a day-to-day basis you will work with various individuals within our division and outside to ensure our vendors are meeting their contract deliverables and ultimately providing the support needed to maintain operational excellence. 

What You Will Do:

• Develop and maintain relationships with multiple vendors and understand the products and services they support.




• Monitor key vendors for performance, support, and risk management.




• Engage third party vendors for escalations related to support and address vendor incidents and support cases; negotiate performance issues and concerns.




• Support and manage Request for Proposal (RFP), Request for Information (RFI), Request for Quote (RFQ) processes as needed.




• Participate in contract and Statement of Work (SOW) renewals and amendments.




• Perform contract research for vendors, to understand service levels, support agreements, terms and conditions.




• Arrange and host governance meetings with key vendors and executives.




• Participate and support the annual vendor scorecard process, gathering data, feedback, to create and share presentations with leadership and vendor executives and stakeholders.




• Support Asset Management, both hardware and software.




• Track and support the onboarding/off-boarding activities for our key vendor partners.




• Support the System Vendor Management Framework (SVMF), creating and updating documentation.




• Maintain and update vendor management process documentation.

Qualifications:

• Bachelor's Degree or 6 to 9+ years of equivalent experience in Vendor Management, Third Party Risk Management, or Supply Chain Management.




• Must have the ability to multitask, be a self-starter and be able to work independently or on a team.




• Strong negotiation skills and decision-making skills.




• General knowledge of IT is a plus (On-prem and cloud environments).




• Strong written and verbal communication skills




• Strong analytical, problem solving, and organizational skills.




• Proficient in all MS office applications, including SharePoint.  Skills using Ariba and WorkDay are a plus.




• Some travel may be required or needed.

Other Requirements and Considerations:

Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.

• If you need assistance or an accommodation due to a disability, please notify rich.recruit@rich.frb.org.




• The Richmond hiring range of the Advisor IT Senior is $112,000  – $140,500 Annually.




• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.




• Interested candidates are strongly encouraged to apply by December 6, 2024.  Afterwards, applications are reviewed on a rolling basis. 

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Info Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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