Posted in Other about 4 hours ago.
Location: Troy, MI
Salary: $120,000.00 USD Annually - $130,000.00 USD Annually
Description:
Reporting to the Director of Revenue Cycle Transition, and under minimal supervision, this position will provide coordination and oversight of the Ascension revenue cycle transition for an assigned functional area (e.g. patient access, mid-cycle, CBO, Revenue Integrity). This role requires a high degree of collaboration with various leaders and external vendors, as well as revenue cycle subject matter expertise to ensure a smooth transition. This role includes both the Ascension acute and ambulatory revenue cycle operations. The Revenue Cycle Transition Manager performs work of a complex nature across the health system. Flexibility, agility, critical thinking, independent work, and dynamic problem solving are necessary skills of a successful candidate.
This role is essential in ensuring a successful transition of the assigned Ascension revenue cycle functional area into the joint venture. This position is responsible for resolution of transitional issues, achieving pre-conversion synergies, collaboration on playbooks, supporting system conversion efforts, partnering in the development of operational integration plans, overseeing legacy A/R rundown and operational integration and optimization. This role will independently manage critical and dynamic revenue cycle initiatives and facilitate large multi-disciplinary groups of senior and executive leadership.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
For the assigned functional area:
Coordinates with the Director, Revenue Cycle Transition, as well as various Ascension leaders, and Ascension outsource vendor leaders, to monitor performance and ensure performance meets or exceeds baseline levels
Assists the Director, Revenue Cycle Transition in the development and execution of transition playbook projects and coordinates with Ascension leaders to execute on strategic priorities during the transition
Brings to bear subject matter expertise to set priorities, identify gaps, and ensure a smooth transition Day 1 and beyond
Identifies and resolves operational gaps or barriers post Day 1
Assist the Director, Revenue Cycle Transition, and leaders to identify and achieve synergies pre-Epic conversion
Coordinate with leaders to identify pre-Epic integration opportunities and assist with the development of an integration plan
Coordinates with internal and external resources to lead Epic conversion planning, testing, and implementation
Collaborate with subject matter specialists, functional leads, and other internal and external resources supporting the transition.
Coordinates with leaders to develop long term integration and resourcing plans
Leads multiple complex projects and programs through entire life cycle, including complex cross-functional projects
Establishes trusted partnerships through credibility, reliability, and clear communication to promote current and future collaboration, issue resolution, synergy realization and innovation.
Collaborates effectively with multiple levels in the organization and with external parties on a routine basis
Functional areas supported (to be assigned one area):
Patient access: registration, pre-registration, insurance verification, prior authorization
Mid-cycle: coding, clinical documentation improvement, HCC, HIM, utilization review, payer audit
CBO: insurance follow-up, denials management, patient pay, payment applications
Revenue Integrity
Skills:
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below:
Communication Ownership
Understanding Motivation
Sensitivity Excellence
Teamwork Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be Self Directed
Thrive in a fast paced, dynamic working environment
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Be a problem solver
Accepts and respects diversity without judgment
Demonstrates customer service values
WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
Education:
EDUCATION/EXPERIENCE REQUIRED:
• Bachelor's degree is required
• 5 years' leadership or project management experience required
• Three years of healthcare revenue cycle experience required
• Three to five years' experience managing and deploying cross-functional projects preferred
• Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines.
• Ability to be flexible and adaptable while still meeting goals and due dates.
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