The candidate will manage EHR application security, user accounts, inventory, and system maintenance, ensuring seamless operations and effective communication with stakeholders.
Required Skills:
5 years of working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, DEXIS, Adobe, Teams/SharePoint, VPN
5 years of experience creating, changing, and deleting user accounts per request.
5 years of experience diagnosing and recovering from hardware or software failures.
5 years of experience applying OS patches and upgrades on a regular basis, and upgrading administrative tools
5 years of experience maintaining operational, configuration, or other procedures
Experience in a recognized Electronic Health Record System (EHR) preferred
Duties:
Identify and quantify IT risk factors for EHR application security and related infrastructure.
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda,
Manage user accounts, and receive and transfer inventory to maintain accurate records.
The ability to communicate effectively both in oral and written forms is essential.
Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, DEXIS, Adobe, Teams/SharePoint, VPN access, and inventory operations.
Create, change, and delete user accounts per request.
Provide Tier III/other support per request from various constituencies.
Investigate and troubleshoot issues.
Diagnose and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure/add new services as necessary.
Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.