The Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery Advanced Planning, At-Need Cemetery Planning, and Memorialization products and services.
Family Service Advisors will demonstrate by example care and compassion for families. Reporting to the Cemetery Manager, Family Service Advisors interact with families, priests, parishioners, vendors and other personnel/departments.
Education and Experience
College degree preferred, and/or 2-4 years working in a sales environment having face-to-face contact with the customer
Position Requirements
Include, but are not limited to:
Knowledge of the Catholic faith, rituals, and traditions.
Knowledge of processes, principles, and methods for selling products and services.
Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals.
Excellent interpersonal and communication skills, both in person and on the telephone, email and virtual communications.
Highly organized, detail oriented, and excellent time management skills.
Ability to work and make decisions under pressure and tight deadlines.
Proficient in the use of computers, software, and technology.
Valid state issued driver's license, good driving record, and proof of insurance is required.
Bilingual: English/Spanish preferred
About the Employer
The Diocese of Monterey is a religious organization founded in faith and is an open source provider of information for end of life services-funeral, cremation, and cemetery.
The Diocese of Monterey offers excellent compensation for motivated individuals, which includes a base salary plus incentives. Benefits include medical, dental, paid vacation and sick days, and retirement benefits.
Employment will go to those individuals whose knowledge, skills, and experience most closely qualifies them for the position offered without regard to race, color, sex, age, disability, or national origin.