SUMMARY: Responsible for the repairs and maintenance of the hotel by accomplishing the preventative maintenance program as directed and supports repairs and renovation projects for building and grounds of the hotel. Monitors, leads, directs and supervises maintenance personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provides maintenance training to all new hires as well as on-going training to maintenance staff • Assigns duties to maintenance staff and observes performance to ensure adherence to hotel policies and operating procedures • Selects or assists in the selection of hotel maintenance staff • Reviews employee performance; conducts coaching, appraisal, and progressive discipline up to termination • Effectively and professionally communicates with co-workers and supervisors • Ensures all fire and safety inspections are completed and any discrepancies are corrected • Administers the preventative and repair maintenance program as required: properly completes work orders on time • Records and reports completed repairs and items that need further attention • Adheres to all local, state, and federal laws and safety regulations • Completes training regarding safety, security, department procedures, and service guidelines • Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff or assets • Ensures the security of all inventory, including but not limited to: tools, supplies, equipment, furniture, and televisions • Replenishes supplies and inventory efficiently to minimize waste • Assists other departments with moving furniture and unloading supplies • Maintains and services pool and spa areas according to state and city regulations • Maintains a professional image at all times through appearance and dress • Meets with vendors and suppliers to discuss scope of, and materials used for, repair activities • Obtains pricing and bids as directed • Follows company policies and procedures • May be required to act as Manager on Duty when needed • Other duties as assigned by supervisor or management
QUALIFICATIONS: Education/Experience: High School Diploma or GED equivalent. A minimum of two years supervisory experience in facilities maintenance, plant operations or engineering services for a hotel. Certification and/or License Requirement: Professional certification and licensure if required by law. Minimum Type III EPA Certification for refrigerant reclamation and charging. Skills: • Technical crafts (HVAC, electrical, plumbing, etc.). Specialization in these trades is desired. An ability to advance knowledge in these areas is essential • Basic knowledge of and experience with carpentry, plumbing, mechanical repair and painting • Proficient communication • Adaptability • Customer service • Interpersonal skills • Attention to detail • Ability to monitor contractor and subordinates' activity • Ability to read, write, and speak the English language Working Conditions: • Will be required to work nights, weekends, and holidays • Will be required to work in a fast-paced environment • Frequently exposed to fumes or airborne particles, moving mechanical parts and vibration • The noise level in the work environment and job sites can be loud RELATIONSHIPS: Internal: General Manager, Assistant General Manager, Peers, line level associates and Field Operations at the corporate level External: Vendors - For purchasing and receiving supplies Guests - To provide customer service
PHYSICAL/COGNITIVE ACTIVITES: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to accomplish maintenance and engineering functions of the hotel with supervision of the maintenance staff. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required to use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 75 pounds. Carrying of up to 25 pounds may be required. Reading and writing abilities are utilized in order to document or record all tasks delegated and completed, to order supplies or to read and understand equipment manuals and plans. Reasoning abilities are always utilized. Basic mathematical abilities are utilized a significant portion of the time. This person will need to be able to react quickly in emergency situations and make decisions that may involve the safety of others or a great amount of money. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.