Technology Adoption Analyst - Remote - Nationwide at Vituity in Sacramento, California

Job Description:

Remote, Nationwide - Seeking Technology Adoption Analyst

Everybody Has A Role To Play In Transforming Healthcare

If you want to be part of changing healthcare to better serve patients, you are in the right place. With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry's most challenging situations from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Optimizing or creating analytic tools to measure adoption and experience metrics such as active users, end-user effort, end-user satisfaction, net promoter score.
• Developing adoption metrics.
• Creating avenues for end-user information gathering such as surveys, end-user observation, focus groups.
• Working with the Service Desk Team and analyzing Ticketing and trouble-shooting data that require a solution.
• Retrieving available user data from technology tools and performing a crosswalk with Vituity data (eg. persona information).
• Researching best practices both within Vituity and externally.
• Regularly presenting findings graphically, and in meetings with key stakeholders.
• Coordinating with developers and platform owners to build and implement technology solutions; this can include planning and prioritizing project and operational initiative work.
• Providing advice and doing technical training with super-users (e.g., SharePoint Content Stewards; Citizen Developers) and end-users.
• Writing articles and knowledge base articles to help end-users use their tools with greater efficiency.

Required Experience and Competencies

• Bachelor's degree required.
• 3-5 years of experience working with technology, digital adoption, change management, or equivalent related years of experience required.
• Experience in data analysis required.
• Advanced Degree or equivalent preferred.
• Previous experience with Google Analytics; relational databases preferred.
• Previous experience managing change efforts for technology transformation initiatives and implementations preferred.
• Excellent written and verbal communication.
• Strong reporting skills.
• Excellent data analysis skills including data interpretation; identifying causal relationships; performing root cause analysis; detecting and understanding patterns.
• Understanding of business practices and process management.
• Aptitude for problem solving.
• Experience in project work; project management.
• Familiarity with Vituity's key platforms including: O365; Salesforce; Oracle HCM; Netsuite.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more.
• Trainings to help support and advance your professional growth.
• Team building activities such as virtual scavenger hunts and holiday celebrations.
• Flexible work hours.
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $33.42 - $41.78, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.