We are assisting our client in their search for a Customer Experience Manager for their boutique store in the Scottsdale area. This position is fully in office and requires the employee to work on Saturdays (in turn will have one day off during the week) Exciting opportunity with a growing company!
Engaging with customers online to provide personalized shopping consultations through chat, email, and phone.
Delivering exceptional customer service through various digital communication channels, while also assisting in-store visitors when needed
Drive sales by expertly guiding customers from start to finish across different communication channels
Ensuring smooth and engaging online interactions that mirror the same care as in-store experiences
Offering detailed product demonstrations virtually and answering customer questions to guide them in choosing the best baby gear products