Housekeeping Coordinator at Sonesta Hotels International Corporation in Lihue, Hawaii

Job Description:

Job Description Summary

The housekeeping coordinator is responsible for making sure the cleaning tasks are carried out well. Prepares housekeeping room boards, assign daily cleaning tasks, taking inventory. The housekeeping coordinator interacts with both internal and external guest.

Job Description

Principle duties and responsibilities (Essential Functions) include:

• Prepare and distribute room assignments to the housekeeping staff.


• Assign daily cleaning task to the housekeeping team.


• Run sold room reports, verify room status and determine discrepant rooms, prioritized room cleaning and update status of departing guest rooms.


• Assist Housekeeping Management team in managing daily activities.


• Act as a liaison between Housekeeping, Laundry, Engineering and Front Office departments.


• Document and resolve issues with room discrepancies with the front desk.


• Record, monitor and update a list of Do Not Disturb rooms.


• Ensure vacant dirty rooms are cleaned by the necessary time and assign rush and rooms previously on the Do Not Disturb list.


• Maintain stock and inventory of cleaning supplies and equipment.


• Receiving, recording, and distributing reports, and providing administrative support to the housekeeping department.


• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.


• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.


• Ability to work cohesively with co-workers as part of a team to reach common goals.


• Perform other job duties as requested by supervisors/managers as other job duties may be assigned as needed.


• Understanding Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements.

Qualifications and Skills:

• Demonstrated ability to prioritize guest satisfaction, operational efficiency, and expense control.


• Excellent cleaning, organizational skills, and attention to detail.


• Ability to manage multiple projects and deadlines.


• Knowledgeable about basic function of Windows OS, MS Office, and POS.


• Self-driven and able to work independently.

Education and Experience:

• Highschool diploma or GED required.


• Experience in a hotel or a hospitality-related field preferred.


• Relevant experience in Housekeeping preferred.

Work Environment:

• Must be able work in a fast-paced environment.

Physical Demands:

• Ability to r each overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights.


• Must be able to push, pull and lift to 50 pounds.


• Ability to stand entire shift.

Expected Hours of Work:

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.


• Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.


• Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.


• Ten to twelve hour shifts sometimes required.

Travel:

• No travel required.

Additional Job Information/Anticipated

Pay Range

$28.90-$31.10- Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.