This position provides clinical application configuration support as well as other applications as assigned to enhance operational efficiencies. Performs system upgrades and provides system maintenance, enhancements and supports conversions, implementations, upgrades and ongoing maintenance of all Clinical modules. Assist in the planning, design, development, and deployment of new applications and enhancements to existing applications. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Responsibilities:
Reviews and analyzes requests for current and new clinical systems or system enhancements.
Develops, maintains, and optimizes all assigned clinical software solutions.
Completes management-approved documentation necessary for all planned database configurations, tests, implementations, upgrades, and conversions including work plans, test plans, data audit plans, and implementation schedules.
Reviews system and process design to discover opportunities for improvement or consideration of new technologies.
Engages departmental management and staffs in ongoing analysis of business processes with new or existing systems.
Builds, tests, and implements computer applications and other systems that support clinical initiatives.
Serves as a liaison between project team members and other IS resources while providing exemplary customer service and application support and development for all assigned clinical healthcare IT systems.
Performs modification of applications as needed to meet business and clinical requirements.
Interacts with clinical informatics to understand new business requirements and enhancement requests.
Documents issues with resolutions and share with team members to improve team productivity.
Take initiative and drives to bring to logical conclusion; proactive approach, including continual improvement of knowledge of supported systems.
Perform other related duties as assigned.
Required Job Qualifications:
Bachelor's degree and 5 years of clinical experience or designing, building and supporting clinical applications OR High School plus 9 years of clinical experience or designing, building and supporting clinical applications
An Associate degree and 7 years of clinical experience or designing, building and supporting clinical applications will be accepted in line of a Bachelor's.
Experience defining clinical and operating requirements, and translate requirements into clear, specific, actionable system configurations, and the ability to implement those configurations.
Ability to test and audit personally developed system configurations, in order to assure functional accuracy.
Knowledge of systems implementation which may include analysis, specification design, and implementation.
Clear and concise verbal and written communication skills, teamwork and project management skills.
Strong conceptual, process, and data analysis skills, an in-depth understanding of medical practice informatics, clinical, and operating data sets.
PC proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)