Provide a well merchandised and well in-stock store by supervising and leading and supporting Team Members in their implementation of our inventory management processes. Lead the operational processes to deliver sales and profits while protecting our assets. Assist in supervising and leading a team of well-trained Team Members to deliver a customer centric shopping experience.
Major Activities
Assist the Store Manager to deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Hire, train and evaluate Team Members to achieve results; identify talent and develop Team Members and other Department Managers for advancement; utilize the leadership competencies for continued self-development
Coach Team Members, and where necessary, lead the performance management/disciplinary process of Team Members.
Workload planning, assist the Store Manager with planning, scheduling and execution of store workload, supervising and directing Team Members, including scheduling their hours of work, vacation scheduling and approving time off.
Lead and manage freight flow process to ensure truck standards are followed
Lead and manage the inventory management processes in store
Oversee planogram (POG) execution
Lead and manage merchandise operations to include omni channel
Lead and manage shrink and safety programs.
Oversee the visual merchandising standards in store and execution of feature space and seasonal layouts
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Other duties as assigned
Preferred Type of experience the job requires
Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. In addition, we offer a hybrid work schedule for our Support Center Team Members.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).