Broken English Jewelry is seeking a full-time Inventory, Billing and Office Coordinator to join our team at our offices in Los Angeles!
Objective
The ideal candidate is a reliable professional with excellent record-keeping abilities and a great attention to detail. This person is skilled in problem solving and possesses the ability to work independently and collaboratively in a fast-paced environment. They should be able to effectively manage and streamline inventory processes while ensuring accurate and timely billing procedures, contributing to the overall efficiency of the organization.
Overview
Inventory
Accurately checking in incoming shipments, verifying contents against memos, and inputting said inventory into the POS system.
Removing inventory from systems and packing and shipping requested inventory returns as well as, packing and shipping of inventory to store locations.
Maintaining detailed records of inventory coming and going and keeping Ecommerce manager in the know.
Devise ways to optimize inventory control procedures.
Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
Use software to monitor demand and document characteristics of inventory.
Place orders to replenish stock avoiding insufficiencies or excessive surplus.
Evaluate suppliers to achieve cost-effective deals and maintain trust relationships.
Complete vendor price, name, and SKU updates in POS system as well as on the website.
Work with vendors to reconcile inventory discrepancies.
Send monthly inventory reports to ensure company is current with all vendors.
Pull correct sizing for all jewelry to add to the description during the upload process and reconcile any discrepancies.
Responsible for requesting new product images from designers and getting to web management team in a timely manner.
Collaborate with store employees and other staff to ensure inventory related business goals are met.
Report to CEO and General Manager on stock levels, issues, etc.
Manage and maintain vendor relationship while promptly and effectively resolving inventory related issues.
Review monthly inventory levels to facilitate replenishments.
Billing & AP
Verify billing data to ensure accuracy and completeness.
Monitor vendor accounts and follow up on items that have not been invoiced.
Address billing inquiries and resolve discrepancies in a professional and timely manner.
Keep proper documentation of invoice numbers, check numbers, and payment dates.
Serve as a primary point of contact for billing-related inquiries.
Communicate effectively with vendors regarding billing matters, resolving issues promptly and courteously.
Maintain detailed records of incoming and outgoing payments.
Coordinate weekly AP for bookkeeper and prepare weekly AP package upon delivery.
Other
Manage and maintain strong vendor relationships to ensure satisfaction and retention.
Work with General Manager to put together office payroll and oversee employee hours.
Work with General Manager to go over store payroll and staff commission reports and alert staff of any errors and corrections that need to be made.
Onboard new vendors and work as main point of contact.
Ensure new vendors sign consignment agreement and give the company clear pricing to ensure there is no room for future confusion.
Work with General Manager to keep running Password & Credentials sheet up to date.
Monitor and manage office and store supply management, placing necessary orders as needed.
Inspect the levels of business supplies and raw material to identify shortages.
Run quarterly PCI compliance report for store locations; run yearly PCI compliance report for the company website and work ensure full compliance on the website with all laws and regulations.
Run monthly ADA compliance report and save report for company records.
Work with General Manager to organize all trade show accommodations and work-related travel.
Assist CEO with general day-to-day needs.
Oversee all onboarding and offboarding of employees.
Oversee day to day office operations.
PROFESSIONAL QUALIFICATIONS
Bachelor's degree in supply chain management, logistics, business administration, or a related field is preferred.
3-5 years of experience in retail, fine jewelry, or commerce.
Proven experience as inventory manager or similar position.
Working knowledge of Lightspeed POS inventory management software and Shopify.
Ability to accurately track inventory and create reports.
A minimum of 3 years of experience with billing, accounting, finance, budgeting, financial analysis or in related field required.
Excellent organizational and planning skills with an analytical mind and strong math skills.
Outstanding communication and interpersonal abilities.
Thrives in a fast-paced environment and able to prioritize and oversee multiple projects at once.
Possess strong attention to detail, and the ability to work under and meet tight deadlines.
Excellent knowledge of data analysis and forecasting methods is a plus.
Demonstrates a willingness to take on new tasks with a general attitude that not task is too small, impossible, or cannot be improved.
Location: In Office - Offices are based in the La Brea/Greater Wilshire neighborhood in Los Angeles, California. Must have the ability to commute to the office.