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Position Summary
This role brings with it an exciting opportunity to be a part of the launch of Prism HR's new tax product offering.
In this role, you will be responsible for supporting the sales organization by acting as a technical resource in new client sales, existing client add-on sales, and demoing for Small to Medium Businesses (SMBs) to enable our direct clients with additional growth. Your primary goal will be to bridge the gap between Prism HR's full suite of products and our prospects'/clients' needs along with helping to develop a strategy on how to present and speak about the new Prism HR tax product. As a highly respected internal and external resource, you are expected to maintain demonstration environments and provide a lasting product presentation to all stakeholders involved.
Additionally, you will work hand-in-hand with Customer Support Managers (CSMs) and outbound sales professionals to assist in discovery conversations for prescriptive solutioning to pain points and information gathering to create an impactful presentation.
Working within the Prism HR culture also means consistent collaboration internally including updating/maintaining demo talk tracks for various product lines and working to educate other Sales Engineers or team members on Prism HR products, when needed.
Essential Duties and Responsibilities
Lead demonstrations of Prism HR products to prospects, clients and/or client prospects to support sales efforts
Partner with Product Management, Marketing, and Sales teams to improve processes and provide valuable support as a subject matter expert
Take ownership of the pre-sales process within various product lines, create/maintain demo scripts, outlines for new products, and demonstration scenarios in sandbox environments
Train and mentor other Sales Engineers or team members on various products or market conditions
Conduct technical interviews/discoveries with customers to clearly define needs and provide technical expertise to ensure that prospect questions are answered
Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales team
Review quotes, RFP's, plans and other customer documents to develop and prepare an effective response or proposal
Provide sales tools and training for the sales force on conducting effective presentations and demonstrations on Prism HR products to prospects and potential customers
Potentially creating presentations for Prism HR's LIVE conference as well as trade shows that happen throughout the year in order to show product capabilities and best practices within both the sales engineering role and Prism HR's products.
Become a subject matter expert on Prism HR Tax and how it is presented to prospects.
Communications and Presentations
Must be a compelling, passionate, and confident public speaker with communication skills of the highest caliber
Deliver product presentations both remote and onsite
Deliver comprehensive and customized product demonstrations focused on functional capabilities in business terms easily understood by the customer
Demonstrate the products with a focus on the value to the prospect
Required Skills and Experience
4+ years of technical solution presentations
4+ years of HCM experience including benefits, payroll, recruitment or time and attendance software is required.
Understand sales process, strategies, and solutions selling
Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, and customers
Ability to analyze complex problems or situations and develop effective solutions
Demo2Win or similar certification is preferred
Understanding of the Prism HR platform and our target industries including PEO/ASO/HCM, Payroll Service Bureaus, and/or Staffing organizations is preferred
Prior tax and payroll experience preferred
CPP or FPC certifications are highly preferred
Experience working directly with a CPA or EA are highly preferred.