Ultimate Staffing is seeking a Client Success - Work Order Manager to join a growing Construction company in Irvine. This is a direct hire role paying $76,0000- $80,000 annually
Hours: M-F 8am- 5pm or 7am- 4pm - onsite, however may change as business needs change
ON CALL once every 12 weeks- Additional pay for rotating on-call shifts (amount varies based on call volume, anywhere from $150 - $500 per weekly shift)
Focus Areas:
Project Coordination: Coordinate all aspects of electrical & lighting repair & maintenance work orders for our client's
sites across the US. Serve as the hub between various teams including our electricians,
suppliers, site managers, corporate headquarters, & internal staff. Establish and adhere to
project timelines, milestones, & budgets, monitoring and reporting on progress along the way.
Client Satisfaction: Ensure top-tier client satisfaction through effective communication and problem-solving.
Anticipate customer needs and proactively provide solutions to enhance our customers'
experience with Sunset.
Estimating: Prepare accurate cost estimates for lighting & electrical projects based on labor, materials, &
other cost centers. Analyze project specifications to determine project requirements and
associated costs.
Vendor Coordination: Identify & select appropriate vendors & suppliers for each work order. Negotiate pricing & lead
times with vendors to optimize cost-effectiveness & project completion time. Maintain strong
relationships with vendors to facilitate smooth project execution.
Purchasing & Order Tracking: Specific to each work order, identify materials required and their cost & quantity. Issue
purchase orders to appropriate supplier. Track delivery of supplies and ensure proper order
fulfillment.
Troubleshooting & Problem Solving: Identify & resolve project-related issues & challenges in a proactive & efficient manner. Utilize
analytical & technical skills, as well as outside resources, to quickly resolve project roadblocks.
Collaborate with team members to implement effective solutions and minimize project
disruptions.
Professional Development: Engage in professional development initiatives to foster growth and skill enhancement.
Compensation & Benefits
Compensation:
$76,000- $80,000 annualized base pay, plus annual performance-based profitshare perk equaling 5-10% of base
Eligible for overtime
Additional pay for rotating on-call shifts (amount varies based on call volume, anywhere from $150 - $500 per weekly shift)
Benefits:
(10) days paid vacation (increases with longevity with company)
(10) paid holidays
(5) paid personal days
Health & Dental Insurance Plans; Vision discount program
SIMPLE IRA retirement plan with 3% employer match
Paid educational & certification opportunities o Monthly fitness subsidy
Onsite car washes
Company-wide social events & volunteer opportunities
For their bonus structure, it is based off of a profit share.
Bonuses will be determined by profitability of the company as well as employee performance.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.