Learning and Development, Consultant at Northern Trust in Chicago, Illinois

Job Description:

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

At Northern Trust, we believe that strong organizational change management (OCM) accelerates the achievement of strategic goals by ensuring a seamless transition to, and strong adoption of, changes that impact our workforce. OCM supports implementation of changes by providing a structured and integrated approach to the people side of change, preparing the firm to implement changes effectively and sustainably.

This critical learning role is dedicated to developing compelling employee training. Working directly with leaders and colleagues across the business, this individual will assess, develop and deliver global change learning in support of Change Management programs.

The person in this role is committed to high quality and innovative learning solutions. The successful candidate will be responsible the design and development of accessible and engaging learning solutions supporting regulatory change work, ensuring alignment with business objectives and priorities.

The key responsibilities of the role include:

• Able to foster relationships and facilitate discussions with management, senior learning consultants and/or subject matter experts to understand desired business needs determine appropriate learning methods and solutions.


• Collaborates with project teams to develop/maintain learning project plans.


• Designs and develops instructionally sound deliverables using adult learning theories with learning activities which engage and reinforce the learning objectives


• Develops and implements learning deliverables that support business goals


• Generates and analyses course evaluations to determine effectiveness of training sessions and to recommend/implement improvements


• Leverage learning technologies to meet business needs, including both tools and platforms


• Maintain the Learning Management System responsible for class rosters, completions and feedback

The successful candidate will benefit from having:

• A College or University degree


• 3+ years of training consultant experience


• Rapport, trust and relationship building skills


• Strong oral, written, and presentation skills


• Critical thinking skills and the ability to problem solve


• Ability to assess needs and make a recommendation that support strong learning theory and methodologies


• Strong technical skills (e.g., PowerPoint, Word, Excel, Teams)


• Proficiency in digital learning technologies (Articulate 360, Camtasia, Adobe, etc.) preferred


• Expertise in instructional design concepts of design, development, facilitation, and evaluation


• Experience in project management as it relates to leading a training effort


• Understanding of change management concepts and practices preferred

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home

#LI-Lk2, #LI-Hybrid

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.