Reports To: Director Retail Ops - Omnichannel / Regional Retail Manager
Location: 4976 Premium Outlets Way Chandler, AZ 85226
Status: Exempt
Supervises: Assistant Store Manager / Sales Associates / Mobile Hit Lab Hybrid role
General Overview: The Store Manager is responsible for the day-to-day operations of the designated location. This position is responsible for driving the retail sales through customer service and report development and analysis of monthly reports, inventory control and requisition for purchase of new merchandise. In addition, this position is responsible for the recruitment, hiring, training, and performance management of exempt and non-exempt retail store employees.
Essential Duties & Responsibilities:
Ensures the day-to-day operations of the designated retail store location is operating in an efficient and productive manner.
Upholds company standards for merchandise presentation.
Partners with sales planning team to ensure appropriate levels of product are available in store.
Ensures compliance to all guidelines involved with safety, loss prevention, and cash handling procedures.
Responsible for inventory management including stock takes & cycle counts.
Responsible for in-store recruitment, interviewing, training, and team development.
Provides coaching and constructive feedback to build a high-performing team environment.
Cultivates a positive, collaborative team environment that promotes a safe & engaging atmosphere.
Performs other duties as requested.
Knowledge, Skills, Abilities and Education Required:
Five (5) years of related management experience or a minimum of three (3) years store manager experience.
Prior supervisory experience required.
High School Degree required. Bachelor's degree preferred.
Excellent customer service skills and interpersonal / communication skills.
Strong problem-solving ability and analytical skills.
Flexible availability, including weekends and holidays.
Proficient with Microsoft Office and Excel
Working Conditions: General retail store environment. Hours include nights and weekends.
Rawlings Sporting Goods Total Compensation Package:
The health, well-being and financial stability of our employees are a high priority to us. Our benefit plan includes competitive compensation and a full range of life and career enhancing benefits. We offer the following benefits to all full-time employees:
Comprehensive medical/dental/vision plans
Company paid life and disability insurance.
Paid Parental Leave
Employee Assistance Program.
401k (fully vested immediately) with Company match.
Paid time off
Paid holidays
Opportunities for advancement
Employee Discount Program
This job description does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this job description.