The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.
The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting unStandard-ness.
Job Title: Learning and Development Manager
Department: Human Resources
Location: The Standard, High Line
Reporting to: Director of Human Resources
Job Purpose: Training Manager oversees all training concerned and is responsible for the performance of the department in all phases of service and job functions. This role is responsible for the leadership and management of all functions.
Duties and Responsibilities:
Track and register all training costs and programs.
Develop and conduct on property training program as directed by the Director of Human Resources
Create the new training program if needed based on the situation.
Co-ordinate cross training for all eligible employees.
Develop and conduct the internship program including monitoring of performance to ensure that all student trainees will be our great assets in the future.
Preparation of training manuals and aids as requested.
Preparation and action to all process that concern with Department of Skill Development - Ministry of Labor.
Maintain an accurate tracking system for all training.
Work closely with Excom/Department Head to ensure that all employee's development plan is effective.
Organize and conducting Orientation including all on-boarding program.
Assist with the organization of meeting, trainings, outing and other employee events.
Assists in the interviewing and hiring of Human Resources team members with the appropriate skills as needed.
Ensure that all performance procedures and established standards are followed; coach and mentor performance process to ensure consistency. Establish progressive discipline procedures, conduct training for all managers and supervisors on policies and procedures and progressive discipline. Handle disciplinary problems and counsel employees and managers to hotel standards.
Maintain effective communication and relations with Executive Committees and Department Head.
Administer all employee benefits in accordance with established procedures and maintain benefits records.
Ensure all weekly/bi-weekly/monthly/quarterly reports are sent regularly and in a timely manner.
Coordinate all employee relations and social events.
Coordinate employee requests, questions, and concerns.
Maintain and keep all employees file ensuring compliance with the local and federal laws.
Qualifications, Knowledge and Skills:
At least 2 years of direct or equivalent of experience in Talent and Development and at least 2 years as a manager level.
Bachelor's degree in the related fields (Hospitality, Psychology, Political Science and etc.) (Desirable)
Knowledge of government labor regulations including the Department of Skill Development.
Strong verbal and written communication skills in English.
Satisfactorily communicate with employees and management to their understanding.
Ability to multitask, work independently and to partner with others to promote an environment of teamwork.
Knowledge of employee benefits processing including from the government site.
Compensation and Benefits
Pay Rate $70-75K
Excellent and Affordable Health care coverage
Life Insurance, Disability Insurance, Pet Insurance
401k with Company match
160 hours of PTO / year and Company recognized holidays
Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace