The Housing Stability Specialist is responsible for supporting participants in shared housing, ensuring their stability and overall well-being. This role involves conflict mediation, managing a caseload of diverse individuals, and working with a wide range of service providers to enhance the long-term success of participants. The position follows a Housing First model to help participants maintain their housing and achieve self-sufficiency.
Key Responsibilities:
1. Participant Stabilization in Shared Housing
Develop and implement individualized housing plans in collaboration with participants.
Use targeted strategies to assist participants in achieving and maintaining stability in shared housing settings.
Offer ongoing guidance and resources to help participants adapt to their new living environments.
2. Conflict Mediation and Resolution
Facilitate open communication and mediate conflicts among participants to foster a peaceful living environment.
Tailor conflict resolution strategies to address the specific needs and situations of each participant.
Proactively monitor and address any housing-related concerns or issues.
3. Flexible Caseload Management
Assess participant needs and acuity levels to manage an appropriate caseload, providing individualized support.
Adapt caseload priorities and resources based on changing participant circumstances to optimize outcomes.
4. Coordination with Service Providers and Community Resources
Collaborate with a broad network of service providers, including social services, mental health professionals, employment programs, and community organizations.
Facilitate access to resources, ensuring participants receive comprehensive support.
5. Participant Progress Monitoring and Reporting
Track and document participant progress toward stabilization and self-sufficiency, maintaining accurate case notes.
Ensure compliance with privacy and security standards (e.g., HIPAA) for both physical and digital case files.
Produce detailed reports on participant outcomes for program improvement and success documentation.
Assist in contract compliance, audit preparation, and records review.
6. Teamwork and Development
Attend staff meetings, participate in case conferencing, and engage in required training.
Contribute to event planning and execution, including participant meetings and holiday events.
Maintain open communication with all departments, delivering high-quality customer service to participants.
Stay current on emerging issues and best practices in housing stability and social services.
7. Property Owner and Property Management Liaison (as needed)
Build and nurture relationships with property owners, housing managers, and landlords to secure stable shared housing opportunities.
Negotiate lease agreements and ensure compliance with fair housing laws and other relevant regulations.
8. Housing Navigation, Search, and Placement (as needed)
Conduct comprehensive searches for suitable shared housing options that meet the needs and preferences of participants.
Coordinate property viewings and support participants throughout the application and move-in processes.
Qualifications:
Bachelor's degree in Social Work, Psychology, Sociology, or related field (preferred).
Experience working with individuals in housing instability or homelessness (preferred).
Strong communication, mediation, and conflict resolution skills.
Ability to manage a flexible caseload with diverse participant needs.
Familiarity with community resources and social services.
Knowledge of fair housing laws and property management best practices (preferred).
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Working Conditions:
This position may require travel within the North County San Diego region.
Occasional evening or weekend hours for meetings, events, or emergency interventions.