Iron Tribe - Perkins | Baton Rouge, LA (https://irontribefitness.com/location/perkins/)
Iron Tribe's mission is to create fitness communities that change lives. They are a faith forward fitness franchise looking to impact the fitness world.
Iron Tribe is opening their search for a full-time Afternoon Gym Coach at their Baton Rouge, LA location. Iron Tribe does everything in their power to make sure they pay people to be content, confident, and proud of what they do.
Iron Tribe - Perkins is looking for someone who has:
A passion for fitness: Sincere excitement being in the fitness industry.
A passion for people: Highly relational and driven to serve others.
OVERVIEW:
The main objectives to the coaching role are:
Create lasting relationships
Provide a clean, safe, (fun) environment
Guide clients to become a better version of themselves, each and every day
Hold clients accountable through personal support
Grow client count and revenue
Onboard and nurture clients with excellence
Daily customer service responsibilities
Executing promotions
Facility cleanliness
A Coach has the platform to become an influential fitness professional in their clients daily lives, goals and even families.
REQUIREMENTS:
Must have a deep desire for others success
Must be high energy
Must not be selfish or self-centered
Must be a team player
Must understand that this is a business; In order to help people and provide for all employees, it must be profitable.
Must have sales aptitude
Must be a great listener and ability to exemplify empathy
Must LOVE appreciating customers and giving them an amazing experience to keep them coming back
Must give EXCEPTIONAL service.
Must be excellent in follow-up and follow-through
Understanding that the reason it is called work is because the position requires WORK.
RESPONSIBILITIES:
Prior to Class Times
Review brand warm-ups/workouts. Review all associated videos or tools. Ask questions if needed.
Set-up or reset equipment for upcoming workouts.
Collaborate with teammates on the execution plan for class.
Be on the floor, fully available to greet and chat with clients 10 minutes prior to class.
Greet customers with energy within 10 sec of walking in the door (like Cheers where everybody knows your name).
Must read over/learn internal promotions for the week so it sounds smooth when presenting it to the clients.
Spot check the facility to make sure nothing is out of place, it is always stocked, clean and presentable.
During Class Times
Never be on your cell phone.
You should sweat from motion, never sit down.
Do not stay in one spot, constantly pace the room.
Fully follow the ITF Class Structure protocol for each class.
Always start and end class on time.
Try and engage with every client as many times as possible
Do not carry items (shaker, water bottle, etc.) with you while you coach
Show don't tell. Demonstrate and assist when someone is having issues.
If giving physical cues, ask if you can touch the client, and always use knuckles outwards
Make intentional announcements before & after class for internal promotions.
Outside of Class Times
Complete client onboardings when assigned a new client
Reset workouts and equipment as needed.
Execute your daily operational responsibilities assigned by your manager
Ensure clients are setup and completing every assessment associated with their program
Reset program weekly for clients with customized program
Write hand-written cards for the week, along with other Tribe Touch responsibilities.
Complete all items associated with current promotion (6 wk challenge, TC Challenge, Referral Rewards, Etc.)
Ensure all cleaning and maintenance for the day has been completed with excellence.
Enter scores for the day, make social media posts & celebrate your clients.
Follow-up with clients who missed class, or have been out for a while.
Place gym orders, POS processing, work on gym promotions, etc.
Product re-stock and inventory.
Study upcoming workouts.
If tasks are complete: always ask your manager if there is anything else you can help with.
Break down workouts. Setup for the next day or next shift.
ADDITIONAL:
Assist with sales, upgrading clients, and growing your locations revenue
Must be flexible to help cover for coworkers when they are out sick or on vacation
Social media presence and influence for Iron Tribe
HOURS: Full-time/40 hours per week.
Monday: 10/11am - 7:45pm
Tuesday-Thursday: 12pm - 7:45pm
Friday: 12pm - 5:30pm
Saturday: Three classes every third Saturday of the month.