Senior Product Development & Solutions Support Manager
Our client seeks a forward-thinking Senior Product Development & Solutions Support Manager to lead and shape the future of their hydraulic fracturing software suite. This role is ideal for a strategic and innovative leader who can identify and capitalize on new product opportunities to exceed customer expectations and align with industry trends.
Key Responsibilities:
Product Strategy & Development: Define, capture, and prioritize user requirements to achieve product-market fit, working closely with cross-functional teams to align product features with customer needs.
Product Roadmap & Vision: Develop and communicate a clear product vision and roadmap, securing organizational buy-in to support adoption and alignment with business goals.
Product Enhancement: Lead initiatives to continuously improve existing products, enhancing functionality and performance to meet or exceed customer expectations.
User Acceptance Testing (UAT): Oversee UAT to ensure final products deliver the intended features, functions, and user experience.
Customer Engagement & Training: Drive customer satisfaction through effective training, onboarding, and feedback collection, fostering product adoption and loyalty.
Qualifications:
Bachelor's degree in computer science, engineering, or equivalent experience; a Master's degree or higher is preferred.
Extensive experience in oil and gas product development, especially in fracturing software, with a strong portfolio of successful product launches.
Strong analytical, problem-solving, and strategic skills.
Excellent communication, organizational, and project management abilities.
Familiarity with the software development lifecycle in a Microsoft DevOps environment is preferred.
Ability to conceptualize and prototype new product ideas, gather user requirements, and identify tools for efficiency.
Willingness to travel up to 10%.
Additional Skills:
Ability to identify emerging trends and product opportunities within the hydraulic fracturing and oil & gas sectors.
Commitment to continuous learning and integrating new technologies into product offerings to maintain a competitive edge.