Oversee and drive the success of the department, leading teams, implementing strategies, and driving performance to meet corporate objectives. Your role is pivotal in fostering a collaborative and high-performance culture that aligns with Leslie's vision and values. You will act as a key contributor in various project phases, including discovery, solution generation, design/architecture, and detailing of processes. Your expertise will enable the organization to leverage current and future solutions efficiently, maximizing their impact on strategic goals and achieving measurable outcomes.
Responsibilities:
Manage the technical service delivery of merchandising systems, ensuring effective configuration, support, maintenance, monitoring, and improvements.
Serve as a communication liaison between IT teams, business partners, and leadership to ensure alignment and understanding.
Participate in Agile Continuous Delivery to implement valuable solutions that meet business needs.
Document business requirements, business cases, and functional specifications, ensuring clarity and completeness.
Evaluate software solutions and system architecture to confirm alignment with business objectives.
Lead the design, development, and administration of Merchandising and Planning Applications, ensuring system efficiency.
Support system and user acceptance testing, resolving issues as they arise.
Conduct end-user reviews and develop training materials and documentation for users of new and existing systems.
Create detailed project plans for software development and upgrades, ensuring timely completion.
Lead the implementation of strategies that align with corporate objectives and drive performance.
Qualifications:
Bachelor's Degree in Computer Science, Information Technology, or related field required.
5+ years of experience in Information Technology or a relevant field.
3+ years of experience in retail merchandising systems, including Merchandising, Pricing, Invoice Management, Allocation, and Replenishment (e.g., Oracle Retail, JDA/Blue Yonder, Microsoft D365).
Experience as a business analyst with knowledge of Agile processes, including requirement elicitation, design, and test case planning.
Strong background in business solution design, particularly with integrations and data mapping.
Demonstrated expertise in software development, configuration, and solution deployment.
Proven managerial experience, ideally in a corporate environment within the retail or consumer goods industry.