The ERP Business Systems Lead will be a partner to key leaders throughout the company to assess business needs and reporting demands. This role will be considered the in-house expert on various data analytics tools and the advancement of those tools for the betterment of the company and its employees.
The ideal candidate will have strong knowledge of processes, analytics, data systems and interpersonal relationship building while understanding and striving to meet the company's strategic goals, mission, core values and beliefs.
Position Overview
We are looking for a detail-oriented and highly analytical Business Systems Lead to support and enhance our reporting and data analysis functions. This position will work closely with various teams, including Finance, Operations, and IT, to ensure that our systems are efficient, accurate, and aligned with the organization's goals and objectives.
Responsibilities
System Maintenance and Support
o Develop dashboards and reports within supported ERPs.
o Monitor, maintain, and troubleshoot reporting systems to ensure smooth and uninterrupted operations.
o Collaborate with IT teams to resolve technical issues, implement upgrades, and ensure data integrity.
o Ensure security and appropriate levels of access for all employees.
Data Analysis and Reporting
o Develop and maintain financial reports, dashboards, and analytics tools using Power BI to support decision-making processes.
o Ability to analyze financial data using SQL and other data sources to identify trends, anomalies, and opportunities for improvement.
Process Improvement
o Evaluate existing financial processes and systems to identify inefficiencies and propose solutions for improvement.
o Implement process enhancements to streamline workflows and enhance productivity.
o Lead or support continuous improvement efforts on internal processes.
o Strategize with key leadership on enhancements to reporting capabilities.
o Support all departments, most notably Operations, Finance and Sales, as needed with time-sensitive business needs.
o Evaluate and recommend alternative enterprise products and services for automated solutions based on business needs and help organize meetings with potential third-party vendors and key users.
Compliance and Controls
o Ensure financial systems and processes adhere to industry regulations and internal controls.
o Assist in audits and compliance reviews, providing necessary documentation and information.
User Training and Support
o Treat branch staff as key customers with focus on satisfaction.
o Provide training and support to end-users to maximize the utilization of systems.
o Create user guides and documentation to facilitate system usage as well as training new users on the dashboards and systems.
Collaboration
o Collaborate with cross-functional teams to gather requirements and ensure the alignment of financial systems with business needs.
o Act as a liaison between Finance, IT, and other departments to drive system enhancements and projects.
o Collaborate with other functions seamlessly.
o Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
Experience • Bachelor's degree in Information Technology, or a related field. • 5+ years of experience in systems analysis, data analysis, or related roles. • Strong proficiency in data analytics and visualization and experience utilizing APIs. • Proficiency in financial software systems and tools (e.g., ERP systems, accounting software), Power BI, and SQL. • Excellent interpersonal communication and organization skills to build strong relationships within peer network and senior leadership. • Knowledge of financial regulations and compliance standards. • Project management skills are a plus. • Strong ability to drive accountability both for self and others to meet commitments. • Comfortable managing ambiguity and able to operate efficiently. • Address operational concerns and issues while monitoring overall customer satisfaction. • Experience in developing and implementing operational procedures and policies. • High degree of proficiency in MS Office Suite, Outlook & Internet applications.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.