Senior Manager, Global IT Infrastructure Operations
A leading global organization with a strong heritage of quality and innovation is seeking a highly skilled Senior Manager to oversee its global IT infrastructure operations. The ideal candidate will drive the strategy and management of a complex, large-scale infrastructure environment, ensuring optimal performance, security, and scalability across all regions. This role offers the opportunity to work at the forefront of technology and contribute significantly to the organization's continued growth and success.
Key Responsibilities:
Lead and manage global teams responsible for IT infrastructure, ensuring alignment with company-wide objectives and operational excellence.
Make strategic decisions regarding compute, storage, virtualization, and data management solutions, with a strong emphasis on reliability and scalability.
Oversee on-premise infrastructure for critical facilities, ensuring that it meets the needs of both regional operations and global initiatives.
Develop budgets, timelines, and cost estimates for ongoing operations and IT projects, ensuring efficient resource allocation and execution.
Evaluate and implement cutting-edge technologies to maintain competitive advantage, setting infrastructure standards and best practices across the organization.
Lead global business continuity and disaster recovery initiatives, ensuring infrastructure capabilities meet the organization's recovery time and recovery point objectives (RTO/RPO).
Manage the lifecycle of infrastructure components, including planning for upgrades, hardware refreshes, and end-of-life management across the enterprise.
Continuously monitor emerging technologies and assess their potential impact on organizational capabilities, driving innovation where appropriate.
Ensure outsourced infrastructure services are delivered according to high operational standards, with a focus on server, storage, database, and backup services.
Oversee and coordinate infrastructure-related projects across global teams, ensuring timely, efficient, and successful execution.
Required Qualifications:
Relevant degree or equivalent professional experience.
At least 10 years of experience in IT infrastructure operations, with a minimum of 3 years in a leadership or managerial role.
Preferred certifications in Microsoft, cloud platforms, and related technologies (e.g., Nutanix, Linux).
Extensive technical knowledge of infrastructure solutions, including hyper-converged systems, enterprise servers, virtualization platforms, and storage technologies.
Proven experience with managed services and outsourcing arrangements for IT infrastructure.
Strong expertise in Active Directory and associated technologies (DNS, DHCP, GPO, ADFS).
In-depth knowledge of server operating systems (Windows, Unix/Linux) and both on-premises and cloud-based virtualization solutions.
Experience managing global IT infrastructure for a distributed workforce.
Familiarity with popular database platforms (e.g., SQL, Oracle, MySQL).
Hands-on experience with cloud administration (e.g., Azure, Google Cloud) and hybrid cloud environments, as well as expertise in SaaS and cloud migration strategies.