CloudFulcrum is a leading Salesforce DevOps transformation company specializing in Copado as a Service, Test Automation, and Release Management for Salesforce Applications. Our innovative solutions, including OpsBridge and our Salesforce DevOps consulting, help organizations streamline and accelerate their DevOps processes. We are looking for a skilled Copado SME to join our dynamic team to support our clients in their DevOps journey.
Job Description:
As a Copado SME, you will be the go-to expert on all things Copado for our clients and internal teams. You will play a critical role in providing best practices, strategy, and hands-on support to ensure successful Salesforce DevOps implementations. Your expertise will empower our clients to leverage Copado's full potential, drive efficient releases, and achieve their business goals.
Key Responsibilities:
DevOps Strategy and Implementation:
Design and implement robust Salesforce DevOps pipelines using Copado, focusing on seamless CI/CD processes.
Lead client discovery sessions to understand DevOps needs, pain points, and operational goals to tailor Copado solutions effectively.
Consulting and Best Practices:
Provide hands-on support to clients in Copado environment setup, deployment strategies, and management of complex release cycles.
Advise on industry best practices for version control, branching strategies, and code quality standards.
Conduct Copado training sessions for client teams, ensuring they are equipped to independently manage and optimize Copado usage.
Release Management and Troubleshooting:
Oversee and troubleshoot end-to-end release processes, identifying and addressing blockers to ensure smooth deployments.
Optimize release workflows by identifying automation opportunities, delta deployments, and efficiency improvements in the pipeline.
Create comprehensive deployment reports post-release to meet audit and compliance expectations.
Collaboration and Support:
Work closely with CloudFulcrum's internal teams, including Test Automation, OpsBridge, and Salesforce DevOps specialists, to support integrated solutions.
Participate in DevOps transformation workshops, assisting in the definition of value streams and metrics for ongoing DevOps improvements.
Provide timely, expert-level support and escalation management for Copado issues.
Qualifications:
Experience:
Minimum of 3-5 years of hands-on experience with Copado in a Salesforce DevOps environment.
Proven track record of Copado implementation for CI/CD, release management, and change management in large-scale projects.
Technical Skills:
Proficient in Copado setup, configuration, and deployment automation.
Strong understanding of Salesforce metadata, source control systems (such as Git), branching strategies, and CI/CD methodologies.
Hands-on experience with Apex Testing, and integration with tools like Jenkins, GitHub Actions, or Azure DevOps is a plus.
Soft Skills:
Excellent communication and presentation skills, with experience in client-facing roles.
Strong analytical skills to troubleshoot and solve complex technical issues.
Ability to work collaboratively across diverse teams and adapt in a fast-paced environment.
Certifications:
Copado certification is required.
Salesforce certifications (e.g., Admin, Platform Developer) are highly preferred.
What We Offer:
Competitive salary and performance-based incentives.
Opportunities to work with a highly specialized team on cutting-edge Salesforce DevOps solutions.
Professional development and training programs.
A supportive, collaborative work environment with a commitment to innovation.