Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
TCP/IP, DHCP, Subnetting, VLAN, POE
Experience with packet capturing, example: Wire Shark
Network maintenance, support and refresh
Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
DHCP, DNS, Print Server, File Shares, Microsoft SCCM
Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
Knowledge of Server 2012/2016 Policy and Security Management.